レビュー (1,520)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年3月31日

So far so good! setting it up and had wonderful instant help on their chat - emile is super kind and amazing at customer support! excited to see how these rewards help with customer retention.

Moon Body Soul
アメリカ合衆国
アプリの使用期間:36分
BON Loyaltyが返信しました 2022年3月31日

Dear Moon Body Soul🌙,

Promptly support service is one of our main focuses when launching BON, so we're more than happy to know that our beloved merchants are satisfied with the service we provide now😊 We also can't wait to see your loyalty program! Let's accompany each other for a long time!

Please don't hesitate to contact us via live chat and email at help@bonloyalty.com when you need help. We're here for you!

Cheers,
Mia
BON Team

2022年5月19日

The UI looks very simple and comfy. It has more functions than some others. Customer support Cara is friendly and efficient. And it's free! ;D

BIGBIG WON
中華人民共和国香港特別行政区
アプリの使用期間:36分
BON Loyaltyが返信しました 2022年5月20日

Greetings BIGBIG WON

Thank you so much for your awesome review! Cara would be excited when reading this. Bringing a simple and user-friendly user interface is also one of our main goals when developing BON. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

2023年2月7日

I had a great experience with the app. Daisy was very helpful and supportive. App looks clean and beautiful

Bear Maggie Collection
カナダ
アプリの使用期間:34分
BON Loyaltyが返信しました 2023年2月7日

Hi there,

We are so glad that our team has been able to support you promptly and share with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

2022年3月21日

Just set this app up with Emile and had a great experience. She is so helpful, making the process pain free. I highly recommend

FOREST GIRL COFFEE
アメリカ合衆国
アプリの使用期間:34分
BON Loyaltyが返信しました 2022年3月21日

Hi FOREST GIRL COFFEE,

We would like to express our sincere gratitude for your feedback. Such wonderful words are very supportive and motivate us a lot to keep moving forward. I'm also very glad that you have enjoyed your experience with our support team, especially Emile. It's always our pleasure to assist you:)

Please feel free to reach out to us anytime via live char or email address help@bonloyalty.com in case you need our assistance.

Cheers,
Mia
BON Team.

2022年5月13日

I just installed the app. So far so good. The customer service from daisy is excellent. I hope this app will keep improving!

LOOUZ
アメリカ合衆国
アプリの使用期間:33分
BON Loyaltyが返信しました 2022年5月18日

Good day to you LOOUZ team

BON team and Daisy are super glad that you are satisfied with our app! 😊

Thank you so much for the 5-Star review! We're consistently working to improve and build the best app possible and I'm happy to say that we do have more cool features coming down the pipeline. If you have any questions along the way, please let us know!

Have a great day ahead!

Mia
BON Team.

2022年8月2日

Serves as a great entry into the loyalty and rewards programming, can't wait to check it out and grow our business accordingly

innerblissdesigns
中華人民共和国香港特別行政区
アプリの使用期間:33分
BON Loyaltyが返信しました 2022年8月2日

Hi Josh from Innerblissdesigns

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

2022年3月14日

150% Recommended the APP! I just downloaded the app 12AM in my timezone, yet their customer service is very responsive and super knowledgeable about their application her name is Daisy. The APP is great and deserved more than 5 star because the experience I got for a FREE app and the customer service is non monetary. I Strongly recommend the app!

BenbyMart
フィリピン
アプリの使用期間:32分
BON Loyaltyが返信しました 2022年3月15日

Greetings BenbyMart,

Receiving this wonderful review is such a great way to start our day, our whole team cannot be happier reading it, especially Daisy! Our team works hard every day to keep our customers happy, but we can only do it thanks to amazing customers like you. I'm glad that the app and our support service can make you satisfied, I hope that we can accompany each other for a long time ahead.

If you need our assistance, we're always 150% willing to help via live chat and email at help@bonloyalty.com:)

All the best,
Mia
BON Team.

2022年1月26日

Emile has been extremely helpful. It was great meeting her here. She has helped me with my issues and resolved them.

Moi Natural
インド
アプリの使用期間:31分
BON Loyaltyが返信しました 2022年1月26日

Good day to you Moi Natural,

Emile is jumping with happiness hearing that she could impress you with her service 🤗. Because kind customers like you are the reason for all our efforts, this is such a motivation for us to provide excellent service to our dearest merchants! Thank you so much for your kind words.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

2022年9月6日

I had really high hopes for this app. It was perfect but as soon as I finished setting everything up, it stopped working.

Lea Locs Wigs & Extensions
アメリカ合衆国
アプリの使用期間:約15時間
BON Loyaltyが返信しました 2022年9月8日

Dear Lea Locs Wigs & Extensions,

We highly appreciate you taking the time to write in and leave feedback! There was an issue on Monday 5th Sep that caused temporary inaccessibility. Our team has sent you emails with an offer to live support via TeamViewer and get this all sorted out for you ASAP.

This issue is now completely fixed. Please check on the update so we can assist you better.

Warmest regards,
Sunny
Customer Sucess manager
BON Team

2022年9月28日

the app is super easy to install and is customizable to every business needs!! very recommended since it has a loyalty program, a referral one as well as vip tiers

Smart & Green
フランス
アプリの使用期間:29分
BON Loyaltyが返信しました 2022年9月29日

Hi Smart & Green,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team