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We are using this app to fulfill frequent customer requests for a loyalty program, and I'm so excited at how comprehensive it is! Fully customizable color combos, banners, logos, combined with endless ways to earn, manage, and spend points and track metrics make this app an incredibly powerful marketing tool. And with customer service replying after only a few seconds of an (admittedly accidental) request, Daisy proved that friendly, fast, helpful support is of the utmost priority for this app's team. While we are spending $10, $15, sometimes $20 for one-note apps are necessary to make our shops run the way we need them to, I am simply amazed that this one that is functional, beautiful, and well supported is somehow free. If you choose only one marketing app, let it be this one!
Hi Refill by RustyandEllie,
Wow, we're just back to work from the weekend and your wonderful feedback truly brightens up our day❤️ The whole team can’t thank you enough for your kind words! I'm glad that Daisy can be able to assist you promptly. It's true that customer satisfaction is always our highest priority, so we pour a lot of effort into our support service. Your review lets us know we’re on the right track. Thank you for your acknowledgment, it means a lot to us :)
Whenever you need, we're always more than happy to assist you via our live chat channel or email at help@bonloyalty.com. Your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
I was looking for a Loyalty program for my store, and came across BON. The customizations options and rewards are just what I was looking for, and the support was outstanding. I would definitely recommend this to every person looking for a great loyalty program.
Hi BBYSTOR 🍼🍼
This is definitely the cutest baby store we have ever had! Thank you so much for your kind words. With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Setting up this app was super easy, and Anna was incredibly helpful. Lots of options and varieties of ways for customers to earn and use points. Love it!
Hello,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Firstly I just want to say thank you to Daisy, whose professionalism in answering and helping me get my problem sorted, was exceptional. She not only helped fix my issues but she went the extra mile with the help of Kyle to give me that perfect finishing touch to how my Loyalty Reward system would look to the customers. I've been looking for several months for a reward system that I could introduce in my website, and as a small business that is just starting out, this was perfect. It was inexpensive, easy to integrate and set up. And now that I know their customer service is top notch, I'm a little more relaxed in knowing that assistance is available to should I encounter a problem. Thank you to Bon Loyalty for helping me reward my most loyal customers with ease.
Hi Nxiba-Oku,
Thank you so much for your lovely feedback! It's such a lovely pleasure for us to talk with such a great person like you, especially Daisy! We value the trust and support from our beloved customers ^^ All our team really wants to make sure you are satisfied with our feature and we are beyond happy to know your positive experience with our app! We truly believe that BON will help you grow your business.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Happy Holidays,
Mia
BON Team.
We're building a new customer experience for our website, and having a loyalty scheme is really important to our customer base. We were attracted to BON Loyalty Rewards & Referral because it offered the functionality we needed, and is very customisable (plus you can see really clearly how it will work on the sample store, which some of the other apps don't show). Emile offered excellent customer support (even though it was technically outside work hours as it was during the holiday season!) and Kyle provided development support within moments of a request being made. The rewards scheme setup is really slick and straightforward and sits well with our website. We look forward to seeing how it helps develop our customer base.
Hi a1alchemy,
I'm so happy to hear you had a great experience with our app and the services that we provide at BON. Emile and Kyle are really delighted reading this lovely feedback from you:) It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you a lot!
In case you need any further assistance, we always wait for you via chat or email at help@bonloyalty.com. I wish you a Happy New Year along with much-continued success!
All the best,
Mia
BON Team.
It have a lot of great options for referrals and points, It is a pretty easy set up app and they have a great customer service!
Happy Monday to you Catherina,
We are so glad that you are happy with BON and our support team. Thank you so much for leaving this amazing review 💖 It truly motivates us so that we can work tirelessly to improve our app everyday!
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
Emile has been an incredible help! She was very enthusiastic and prompt in her response. Their dev team is swift and fantastic too. I can't wait to use the app!
Hi PigsyParty,
Your words just made our day. We can't thank you enough for your words, and more importantly, for being such a kind-hearted and understanding client. Our whole team, especially Emile, will always treasure the opportunity to work with you. 💜
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
very easy to use - very helpful team there is alot of features will help u in your store ...........
Happy day to you PetBasket,
We, our whole BON team - take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Wow- blown away by the speed and personalzied service from Emile! While thinking service chats this fast were from a bot..think NOT! Very pleased thus far!
Hi Happy To Meat You 🥩,
Thank you so much for praising our work dear! We are so grateful that you have decided to choose BON to accompany with you through this journey. For this, we will continue to work hard to provide you with the dedicated support you deserve. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience with Bon.
May you have questions, we will always be waiting for you at live chat or help@bonloyalty.com
All the best,
Mia
BON Team
Hyvä perus appi, suomeksi käännöksissä ja erilaisisa vaihtoehdoissa vielä vähän paranneltavaa, mutta ajaa jo tuollaisenaan asiansa, ja asiakaspalvelu on erinomainen!
Hei pawsson.fi
Kiitos paljon kokemuksesi jakamisesta kaikkien kanssa ja rakentavasta ehdotuksestasi😊. Ymmärrämme, että parantamisen varaa on vielä paljon, joten työskentelemme väsymättä parantaaksemme ominaisuuksia ja kokemusta arvostetuille asiakkaillemme.
Jos sinulla on kysyttävää, jätä meille viesti live-chatin kautta tai sähköpostitse osoitteeseen help@bonloyalty.com. Olemme aina valmiita tukemaan sinua!
Parhain terveisin,
Mia
BON-tiimi.