レビュー (1,557)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月17日

Very good aplication with the best support Team. Recommend it to everyone!

SimplyBuy.pl
ポーランド
アプリの使用期間:9ヶ月
BON Loyaltyが返信しました 2023年11月20日

Hi SimplyBuy.pl, thanks a ton for writing us this lovely review! 😍

Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Mia
BON team

2023年8月4日

Great Team and services provided - my usual go to for loyalty programs whenever helping new clients build their websites

Sarah's Cakes Toppers & More
オーストラリア
アプリの使用期間:3ヶ月
BON Loyaltyが返信しました 2023年8月7日

Thank you so much, your kind words and positive feedback mean the world to us. It is customers like you who motivate us to constantly strive for excellence in everything we do. Your review not only boosts our team's morale but also helps other potential customers make informed decisions about our loyalty builder program.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

2024年2月14日

the most kind and effective customer support in my life

JustHODL
ニカラグア
アプリの使用期間:約1時間
BON Loyaltyが返信しました 2024年2月20日

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2023年11月3日

The app is not as expensive as some other loyalty apps in the store and still works very well for us. What is outstanding though is its immensely helpful support. The support and dev team went above and beyond to help us modify a specific functionality to match our needs. Certainly a full recommendation!!

OFFSET Nutrition
ドイツ
アプリの使用期間:11日
BON Loyaltyが返信しました 2023年11月5日

Dear OFFSET Nutrition,

Your 5-star review makes our day! 🌟 We're honored to have you as a customer, and we look forward to serving you again soon.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team

2024年2月19日

great support Anna ;)

ReParty®
ドイツ
アプリの使用期間:約1ヶ月
BON Loyaltyが返信しました 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023年10月11日

Excellent app only surpassed by the the support team, all the help you could ever need. I would highly recommend.

Thank you Bon.

UK Media TV
マルタ
アプリの使用期間:約1ヶ月
BON Loyaltyが返信しました 2023年10月23日

Dear UK Media TV,

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

2024年2月1日

After using another loyalty app, I was so glad to find BON! It is so much easier to use and the support is amazing! Highly recommend to any business owner wanting to reward your loyal customers. These programs really work in building business. Thanks BON!

Matakana Old School Inc
ニュージーランド
アプリの使用期間:33分
BON Loyaltyが返信しました 2024年2月20日

Hello Matakana Old School Inc,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

編集日:2024年1月3日

DO NOT WASTE YOUR TIME SETTING STUFF UP UNTIL YOU KNOW IT WORKS WITH YOUR STORE!! Initially, Genie was amazing until I got my store setup and realized that the app didn't work with my store. That's when I realized I was talking to a bot or AI, the responses were super kind but no resolution to my issue was proposed. Just simply, it doesn't work with your type of login page. I wasted in all about 5 hours between setup and emailing with support and now I get to start over with another app.

Danhof Aloe
アメリカ合衆国
アプリの使用期間:2日
BON Loyaltyが返信しました 2024年1月4日

Dear my customer,

I sincerely hope you'll give me the chance to contact Recharge, the team responsible for the login page, to understand and provide a solution.

I've explained multiple times that your website doesn't use the Shopify default login page but utilizes the login function of Recharge, a subscription app. When attempting to log in to your store, Recharge doesn't allow it, and this issue is affecting BON. However, I understand that you've gathered this information, and the ultimate need is still a solution.

Please understand that BON is always striving to harmonize with all BON-installed stores, regardless of their technological differences. I'm currently in discussions with the relevant parties and will provide you with an official response soon.

2023年11月26日

Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.

Illyrian Gems
ニュージーランド
アプリの使用期間:7日
BON Loyaltyが返信しました 2023年11月30日

Hi Illyrian Gems,

Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

2024年4月14日

Aplicación bastante decente! Anna supo resolver mis dudas muy rápido

Miura Vault
スペイン
アプリの使用期間:4日
BON Loyaltyが返信しました 2024年4月17日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!