レビュー (1,557)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年10月11日

So I'm still new to this app and discovering how to set it up, but the help that Anna provided from the start was very much appreciated :)

Power House
仏領ポリネシア
アプリの使用期間:1日
BON Loyaltyが返信しました 2023年10月23日

Dear Power House,

Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program.

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.

2023年10月11日

I found our phone call good and now just need to get the app loaded and see how it works. Thanks for your help.

Edible Blooms New Zealand
ニュージーランド
アプリの使用期間:約22時間
BON Loyaltyが返信しました 2023年10月23日

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Genie from the Phone Service. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

2023年11月20日

Top app with a fair price ! Awesome support ad reactivity from the Bon's team !

Beau-Fils
ベルギー
アプリの使用期間:4日
BON Loyaltyが返信しました 2023年11月30日

Hi Beau-Fils

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

2024年2月12日

Fijne app. Goed te integreren, en zeer behulpzame klantenservice

Journal This
オランダ
アプリの使用期間:3ヶ月
BON Loyaltyが返信しました 2024年2月20日

Hallo,

Het is zo geweldig om je bij ons te hebben en we kunnen niet gelukkiger zijn dat we je tevreden hebben gesteld met BON 🌸 Hartelijk dank voor het vertrouwen in onze app!

Mocht u nog verdere verzoeken hebben, neem dan contact met ons op via onze livechat of stuur een e-mail naar help@bonloyalty.com. Wij staan altijd klaar om u van dienst te zijn!

Hartelijke groeten 🌞
Mia
BON-team.

2024年1月22日

100% yes. good customer sevice too

GIGIBUN
アメリカ合衆国
アプリの使用期間:18日
BON Loyaltyが返信しました 2024年1月29日

Hello GIGIBUN

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

2023年12月1日

Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!

The Golden Stitch Prop Shoppe
アメリカ合衆国
アプリの使用期間:約1時間
BON Loyaltyが返信しました 2023年12月6日

Dear The Golden Stitch Prop Shoppe

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

2024年2月15日

Muy buena aplicación, el diseño es bonito y sencillo y puedes personalizarlo bastante. He probado muchas aplicaciones de loyalty reward y esta es la que mas me gusta. Además el servicio de soporte es muy atento y me han ayudado mucho Emilie, Anna y Lindsey.

InfiniteKi
スペイン
アプリの使用期間:約17時間
BON Loyaltyが返信しました 2024年2月20日

Hola

Emilie, Anna y Lindsey se llenaron de felicidad al saber que podía impresionarlos con su servicio 🤗 Todos estamos aquí para brindar un excelente servicio a nuestros queridos comerciantes y muchas gracias por sus amables palabras. ¡Realmente aprecio que te hayas tomado el tiempo para compartir tu experiencia con nosotros!

Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dude en contactarnos cuando necesite nuestra ayuda.

Salud,
Mia
BON Team

2023年12月17日

Just started using this app but so far the customer service is exceptional! I didn't read the onboarding directions before I completed the onboarding and needed some assistance. When I reached out I worked with Genie and was assisted in setting up my widget super easy and straight forward. Would recommend to others to try this app customer service is there for you!! THANK YOU GENIE!

French Inhale
アメリカ合衆国
アプリの使用期間:38分
BON Loyaltyが返信しました 2023年12月18日

Hello French Inhale

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

2023年12月27日

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON.

I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late.

Thank you!

momoaintnofluff
インドネシア
アプリの使用期間:6分
BON Loyaltyが返信しました 2024年1月14日

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2023年11月14日

Outstanding customer support! They go above and beyond, accommodating even personalized requests

SimCrafters
ベルギー
アプリの使用期間:6ヶ月
BON Loyaltyが返信しました 2023年11月16日

Dear SimCrafters,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.