レビュー (1,754)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年7月19日

LOVE IT! THIS IS AMAZING!!! We had immediate assistance from Daisey and their development team to in setting everything up. We LOVE how we can customize EVERYTHING!

Preppy Palms
アメリカ合衆国
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年7月19日

Sending hugs to you Preppy Palms,

We would like to express our sincere gratitude for your amazing review. It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Daisy, she'll definitely be so excited to read this.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

2022年8月5日

Emile helped me very quickly. The problem she sold actually helped me with another issue I was having on my shopify site.

The Modern Farmhouse
アメリカ合衆国
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年8月8日

Hello Debbie

It was great to hear that you enjoyed BON app after 3 months working with BON team. We really appreciate your detailed review and the fact that your issue was solved by Emile, one of our team member.

We appreciate hearing about your experience and your thoughts. Your comments are really helpful in highlighting opportunities to improve our service even further!

We hope to welcome you back again soon!
Liam
BON team

2022年7月27日

I just started using this app and am getting the hang of it. I had a wonderful helper named Daisy. She was amazing!! She walked me through all the steps I had to take and was just phenomenal. Definitely worth installing the app. Thank you, Bon.

Joa Bath and Body
カナダ
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年7月28日

Hi Joa Bath and Body,

What a wonderful review! This made our day, and we are so grateful for Merchants like you!
We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

2022年3月22日

I love the app and I love their customer service. It's great that I can choose different colors and languages. It's very easy to customize it.

festina lente home
イタリア
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年3月23日

Good day to you festina lente home 💗

Thank you so much for this precious feedback! We are delighted to know that you love our app, it really gives us a huge motivation. We're focusing on improving the customization experience and I'm glad that you found it easy to use.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you

Warmest regards

Mia
BON Team.

編集日:2022年7月26日

Great first-day experience with this app today. Cara was really helpful in answering my questions and walking me through the customer redemption process. Hoping to have this app up and running very soon! Customer Service is a huge plus these days, thanks again Cara!

Slope Shop
ドイツ
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年7月27日

Dear Slope Shop,

Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Cara - and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

All the best,
Mia
BON Team.

2022年8月24日

BON est encore une petite et nouvelle application pour mettre en place facilement un programme de fidélité, parrainage et partage sur les réseaux sociaux. Cady et Tracy ont été formidables pour m'aider à configurer l'application.

Beauty Care Store
フランス
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年8月27日

Salut,

Merci pour vos aimables paroles à propos de Cady, nous avons été époustouflés par vos paroles positives, nous apprécions vraiment le temps que vous avez pris pour écrire une critique aussi détaillée !

Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir !

Meilleures salutations,
Mia
L'équipe BON.

2023年11月16日

I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking.
I look forward to my customers using it once we've opened properly.
Thank you

Castle Rocks Cornwall
イギリス
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2023年11月20日

Hi Castle Rocks Cornwall,

We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊

We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team

2022年12月1日

After trying so many apps, I have to say this app is amazing. The customer service is so much better and the customizing is so easy.

Lustav
アメリカ合衆国
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年12月1日

Hi Lustav,

Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our support team. They would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸🌸

Have fun exploring our app,
Mia
BON Team

2023年2月21日

Super application et service clientèle au top. Application facile et très intuitive. Un super programme de fidélité pour les clients. Je recommande.

Iconela
フランス
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2023年2月22日

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
-----------
Salut, merci beaucoup de nous donner une chance de vous soutenir! Notre équipe est tellement heureuse de vous avoir avec nous. N'hésitez pas à discuter avec nous si vous avez besoin d'aide supplémentaire.
Passe une bonne journée!

2022年4月5日

This app is really great, and I love using it! I really like how everything on it is customizable for my needs. I'm excited for customers to start signing up. The support team is fantastic. I've spoken with Dale and then Emile with some questions about how to use the app, app functions, where to find things in it, etc., and let me tell you, they are SO nice and helpful! I definitely recommend this app not only because of the capabilities and customization but also for the support. A great support team is so important!

A Blue Dot in a Red State
アメリカ合衆国
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2022年4月5日

Greetings A Blue Dot in a Red State,

The whole BON team is incredibly thankful for the kind compliment you shared today. We are so delighted to know that you enjoyed talking with Dale and Emile!
Our support team considers customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.