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Anna was so sweet and understanding. She went above and beyond. Her service deserves way more than just a 5, if i could give her ability to help and fix my problem a 10, I'd give her a 20!!! This is overall a great app in general to add customer appeal and interest!! I wouldn't make any changes, It is a very cool feature you can customize to your liking! Very pleased with App and Representative Anna. Can't Thank enough!!!
Hello,
I would like to thank you for sharing this great review about Anna! We are thrilled that you enjoyed your experience.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Great app, easy to set up and Anna from support made sure everything was running smooth and branding off and ready.
Hi, Thank you so much for giving us a chance to support you! Our team (And Anna) is so happy to have you with us. <3
Don't hesitate to chat with us, or email us at help@bonloyalty.com if you need any further support.
Mia
BON team
new to this and definitely looking into a better customer retention and reward programme than before. Easy to setup and great assistance. Thanks Emile and Kyle for helping out with the process along the way! Can't wait to see where this app grows!
Hi Vivid Cuisine,
Thank you a lot! Emile and Kyle are so happy reading this! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we would work tirelessly to improve BON and make it exactly what you need for your business.
May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you :)
All the best,
Mia
BON Team.
Very intuitive to use, quick setup and it looks fantastic! With excellent support, I'd say definitely give this a try
Hi Health Labs Brand,
We're so grateful for your compliment on our app and customer support! We appreciate your trust and we will continue to provide the service you deserve.
May you have any further requests, just chat with us or email us at help@bonloyalty.
Have fun exploring our app,
Mia
BON Team
I have only just installed the app so I can't comment on how it works just yet but customer service is excellent and no question went unanswered! I am looking forward to seeing whether this app makes a difference to my store :)
Good day MaisyPlum,
You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
The best app I've found, I loved it has everything I was looking for for my store. Even the costumer service was always attentive the times I needed help, but especially thanks to Anna she was very friendly and very helpful.
Hi there,
Your positive feedback means a lot to us and serves as a great source of motivation for our team. We are thrilled to hear that you had such a positive experience with our company, and we are grateful for your kind words.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
works so well!! glad i found a great quality rewards app!! Great design customisations and great customer service. Daisy was such a help!
Hi Vickie Design Co,
Thank you for your wonderful review❤️ At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Daisy to give her the recognition that she deserves. She would be delighted to hear your feedback🥰
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Best regards,
Mia
BON Team
Changed from a paid loyalty app to BON Loyalty Rewards & Referral and it has not disappointed. Very easy to set up and Emily with support was awesome when I needed assistance.
Happy Tuesday Rocca & Co
We are all so happy that our support service, especially Emile's help, can make you feel satisfied! We'd like to send our sincere wishes to your lovely business. Emile told me that your store looks fantastic and she loves what you are selling!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
We were considering various apps, including Smile, Bon, Growave, and Rise. While all these apps are excellent choices, we ultimately decided to go with Bon. It turned out to be an outstanding choice!
We had a couple of questions and needed to make minor adjustments. That's when their customer care rep, specifically Genie, immediately came to our aid through live chat. Talk about customer service in the right moment - this is a textbook example! Moreover, the Bon team took care of the small adjustments and minor touch-up development right away.
So far, I am extremely satisfied with our decision. Thank you, Bon team! I'm looking forward to continuing to work with you guys.
Hearing how much you love the BON app and our Support service has brightened up our day! Thanks for the great review you left us; and for choosing to build your store's loyalty program with us! (We’ve passed your comments on to Genie so she can enjoy the good vibes too) We can’t wait to help you again!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team
Great App, easy to set up with many interesting features. Emile is always available to support us and to make sure that our experience with the app is perfect. Thanks again Emile for your support !
Good day to you My Veggie Basket,
We are just back to work from the weekend and your wonderful feedback truly makes our day:) Thank you a lot! Our team is all happy to know that we could support and satisfy you, especially Emile.
If you have any further questions, please feel free to leave us a message via live chat or an email to @bonloyalty.com. We are always ready to assist you!
Best regards,
Mia
BON Team.