BON: Loyalty Rewards Referrals

I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs.

What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business.

Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!

I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel.

Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help.

I highly recommend Bon Loyalty

I found this loyalty app very useful and easy to use. The customer service is outstanding, especially Sophie, who provided a very quick reply and helped me solve my problem efficiently. Highly recommend!

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things.
Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now.
Thank you to him!

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far.
For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

Sophie was helpful, quick to respond and answers my question the first time around. I love having this app for my customers to earn and redeem points.

I recently set up BON Loyalty and had an exceptional experience with their customer service. Jean and Cara was incredibly helpful, providing fast replies and patiently guiding me through every step of the process, even though I had numerous questions.

BON's customer service is superb and far exceeds that of our previous loyalty program. Highly recommended!

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).

From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).

Their app is incredibly user friendly and does exactly what you want from a Loyalty App.

It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC

But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.

Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).

Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3