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I had an issue inside the setup process that made it difficult for customers to be taken to a certain page. I reached out to support and within a day they we're able to help me. If you get Genie or Maxxie I'm positive they can help with anything!
Dear Edge Naturale,
We're overjoyed to have played a part in making your experience memorable, and we're committed to maintaining this standard for every customer who walks through our doors. Your support means everything to us, and we can't wait to have the pleasure of serving you again.
Liam
BON team
Very easy to setup and use. Excellent customer service and very nice to work with. I am currently using it and I believe it will certainly make a big difference on how customer's interact with it. Thank you. -- Update -- I am still impressed with this application. The customer service is really nice and attentive, listened to suggestions, and truly made an app that I am proud to keep there name on my website.
Dear Ambert Fashion
Thanks for your lovely words addressed to us. We are lucky to have a customer like you as you are our incentive to make BON become better I also can't wait to see your customers' reactions to the loyalty program. Hope for positive feedback from you 💕
For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.
Cheers,
Mia
BON Team
Customer support is amazing!! They address your concerns and resolve them quicker than any other app I have.
Hi MPM Hobbies
Thanks a ton for writing us this awesome review! We're happy to know that your motivating words are addressed to us. 🤗
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
I wasn't sure if i was going to keep the app but Anna was SOOO helpful i am going to pay for it and it is SOOO easy to use !! and if you need help their customer service is AMAZING!
Hi Three Little Pigs Gifts,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Highly recommend this app! Most free apps don't have very good customer service but I've been working with Emile and she is incredibly sweet, helpful and knows the app very well.
I literally couldn't find a paid app that is as good as this one. I don't understand how it is free, but I love it.
Hi epiqq team
Thank you so much for your awesome review! Emile would be so happy when reading this. Also, the whole BON team is glad to know our support could make you satisfied. 🤗
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
easy to apply to my site and i love the colors and customizations. This app is also cost-effective for me just starting on Shopify.
Thank you for sharing this amazing feedback 🥳 Our team is so grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations.
If you need further support, we will always wait for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
I love this app! It's so easy to use and if you're ever stuck, there's some great people to help you. I was helped by Anna who was just brilliant at answering some of the questions I had!
Hello VR Competitor
Thank you for taking the time to share this sweet review with Anna and our team. We are extremely thankful for having you in our journey to develop this app. We hope to hear more about your experience with our product and service!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Liam
BON Team.
I have tried a lots of loyalty applications including Smiles. I am taking my time and writing this detailed review because Bon Loyalty Team is amazing. The application is free and it has much better customization and multi language support features then most of the paid apps. The support they provided is excellent. I was in touch with many people in the team and they all are caring and kind. They do their best to help you and believe me their best is great. I would like to thank all of them, especially to Emile, Tracy and Andy. Don't wast your time, try this app.
Good day to you hepsikanadadan,
Thank you so much for posting such an amazing review, we do appreciate that🥰 Emile, Tracy, and Andy are so glad that we can accompany such a kind-hearted customer like you. We take pride in constantly improving our app to make it suit your need better, and it's awesome to know that those features impressed you ^^
Knowing how happy you are about the customer service is the motivation for our team to go above and beyond to perform great service.
Again, thank you for your support! We really value our opportunity to serve you and look forward to our fruitful cooperation.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
This is an excellent service. Everything you need to start a loyalty program without any hassle. Highly Recommended. N.B. Support Agent Emile was Awesome.
Dear Docs Clothing,
Thank you a lot for such amazing feedback! It makes our day to hear that we were able to provide you with 5-star service, especially for Emile:) I'm happy to know you've enjoyed your experience while using our app too.
We are always more than happy to assist you via live chat or email at help@bonloyalty.com, whenever you need it. We'll work harder to ensure that your journey with us is always filled with joy!
Cheers,
Summer
BON Team.
Genie was awesome
Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌
If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services.
Best regards,
Liam
BON Team