Recensies (1.752)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
27 december 2021

Many great features! Supports multiple languages easily, and so many options to easy customize, and even better - it's free - and the extremely quick support and help by Emile
Can recommend

Lysshoppen
Denemarken
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 27 december 2021

Hi Lysshoppen,

Thank you so much for your awesome review, I'm glad that you are loving our app! We always want to provide various customization options and features for our beloved customers, and we can't be happier when we know you like them:) Emile would be really excited when reading this! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

7 juli 2022

I have been looking around for some time trying to find a decent loyalty app. Bon Loyalty is very easy to use with great features. Incredible support staff who respond and help very quickly. They seem to be available day and night and only want to help! Highly recommended.

Starlit
Australië
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 8 juli 2022

Greetings Starlit's team,

You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

27 december 2021

Amazing app, easy to use, great customer service & very usefull app for referall programms and you pay commission via points or Currency as well.

Anewow
Verenigde Staten
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 27 december 2021

Good day to you Anewow,

You really made our day with your trust in our app and your awesome review! We are all happy to know that you are satisfied with our referral program system and our support service :)

If you need any further assistance, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

All the best,
Mia
BON Team.

14 juni 2023

Daisy is good, She guides me carefully,this is a great experience and good app,I hope it can help my store get more customers

Happy Kids Boutique
Verenigde Staten
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 14 juni 2023

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ️🙋💓 And one more big thanks from Daisy :)

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.

6 oktober 2022

amazing service. representatives are always there to help you if your struggling with the set up. i love this app.

Luxury By Dari
Verenigde Staten
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 9 oktober 2022

Hello,

Thank you for your review. We will share this with the app team to let them know how we are doing

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

22 augustus 2022

Downloaded Bon Loyalty for the Shopify Online Store, and truth be told, it's the best app out there for a Loyalty Programme! - Allows you to customise the features and appearance to match the themes of your online store
- Love how you are able to configure and edit details and promotions to further entice customers to be part of the loyalty programme
- Most importantly is the amazing Support available, I had the pleasure to interact with Daisy (Hi Daisy!) who is incredibly responsive and patient with my needs. 5 of 5 Stars
Definitely Recommended!

Bonejoursg
Singapore
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 22 augustus 2022

Hi Bonejoursg

What a wonderful review! This made our day, and we are so grateful for Merchants like you!
Daisy and our whole team are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

22 augustus 2022

Brilliant app and all for free if you get in soon. Setup was a breeze but help from Daisy and Cara made it even easier. Highly recommended

Norse Spirit
Verenigd Koninkrijk
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 22 augustus 2022

Good day, Norse Spirit!

We are so happy you are enjoying our app and services! Thank you so much for your kind words. Cara and Daisy said it was nice talking to you and our team can't wait for the next conversation with you ✨

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Cheers,
Mia
BON Team

19 maart 2023

I would give zero stars if I could
I used this app for some time now with no problems, I had completely set it up to only work on points balance and only 3 options for redeeming when I had set it up. At some point between then and now new features became available and were automatically turned on.
I only discovered this a couple days ago when someone used those new features to take $200 worth of product for free using them.
This was massive to me, I'm a small business. I can't afford such a massive loss.
After I contacted support they were no help at all leaving me absolutely distraught

phoebelunacreative
Australië
6 maanden gebruiken de app
BON Loyalty heeft geantwoord 20 maart 2023

Dear Phoebelunacreative,

Thank you for bringing to our attention the issues you've experienced with the app. We appreciate your feedback, and we acknowledge receiving your report about redeeming options that were automatically enabled without your consent led to the loss of value on your orders.

At BON, we understand that any changes to the app can have an impact on our merchants' businesses, and it's important for us to be transparent and to be proactive in communicating with our merchants. We take your concerns seriously and would like to work directly with you to resolve this incident as soon as possible.

Please keep in touch with our team via email or live chat, and we will update you with more information and solution shortly.

Sincerely,
Sunny
Customer Sucess manager
BON Team

18 mei 2022

Just downloaded the app in an attempt to bring more customers to the shop (new and returning customers). The app is easy to navigate, user-friendly, and has friendly support staff. Thanks for the help Carrey! Hopefully, they bring more new ways to earn points but all in all, a good app despite being free.

Monecious Hair Skin Health
Australië
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 19 mei 2022

Good day to you Monecious Hair Skin Health,

Carrey is jumping with happiness hearing that he could impress you with his service😊 Thank you so much for your kind words! I really appreciate you taking the time out to share your experience with us. We also would like to thank you for your valuable suggestion, as our ultimate goal is to make BON exactly what you need for your business.

Our whole support team is always willing to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

30 november 2021

Amazing app to get customers to come back. Easy to use and set up and user friendly for customers. Highly recommend.

NEILA & CO.
Canada
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 30 november 2021

Good day to you NEILA & CO.,

Thank you so much for your awesome review! Your nice words motivate us a lot! Tracy told us that your store has fantastic products and she wants to buy all :)

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team