Recensies (1.672)
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So far this app is AMAZING. I just downloaded it tonight, but the customization is perfect and the rewards options are endless. A special shoutout to Emile for her INCREDIBLE customer service helping me figure out some things, even being extra generous to go above and beyond, as well as being super relational connecting with me about our business. I'm going to see how well this goes with gaining loyalty with our customers, I have a really good feeling about it so far. :)
Greetings Beyond Borders Collective,
Thank you from the bottom of our hearts for expressing the appreciation of our customization options and we couldn't be happier to see how you find our collaboration so fruitful! Emile is very happy to see customers being satisfied with her effort. Not just only Emile, our whole team would love to provide you with our dedicated support service 🤗
If you need our assistance, don't hesitate to reach out to us via live chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy!
Best regards,
Mia
BON Team
Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!
Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.
However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.
I'm looking forward to hearing form you. Thanks!
This app is easy to use, set up and the customer service was so quick and helpful! Recommend trying this app!
Hi Megan Salmon
Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.
We are always happy to answer if you have any questions, just leave us a message in the chatbox or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
Thank you Anna for all your help today. So quick and painless! I'm liking my experience with this app!
Hi! Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants! 🥰
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
anna was instrumental in helping me get setup, i look forward to using this app for my customers
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Anna from the Support team. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
Great Little app that does everything the others and more without charging like a wounded bull. Emile in support helped me with some of my questions and was super responsive and helpful. Def worth taking a look if you are wanting to offer your customers something more for being loyal.
Good day to you Loot Cave,
I'd like to express my sincere gratitude for your wonderful feedback! Emile was on cloud-9 reading your beautiful words. We hope to work with you for years, wish you prosperity and your business to grow more and more:)
We're always more than happy to assist you on our live chat channel and email address at help@bonloyalty.com. I hope you have an amazing day ahead!
Best regards,
Mia
BON Team.
I really love all of the features of this app. It gives you various ways for customers to receive rewards and offers several ways to redeem rewards. Easy to use too.
Dear Amillia Acres ~ Goat Milk Soaps and Lotions,
Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features.
If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!
Best regards,
Mia
BON team
very easy to use - very helpful team there is alot of features will help u in your store ...........
Happy day to you PetBasket,
We, our whole BON team - take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This app is very easy to use and to navigate at, and if you would need some help you have Anna who was very professional and AMAZIN! I highly recommend this app :)
Dear Supremespeciosa,
Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Wonderful app! It includes more than I need, can't believe it's free! Thanks to Emile, from the support team for being patience and helpful! Warm customer service and nice features! What I love about it is you get to select the gaining points option such as liking FB/ INS/twitter and so on to help gaining followers! Also, customizing the widget at your own choice is amazing too! I would highly recommend it!
Dear Marlene,
We cannot be happier knowing that our app and service have satisfied you! Emile and our whole team thank you a lot for this lovely review🥰 We'd love to provide our beloved customers with various earning options related to social media, we hope that it can help your store gain more recognition somehow.
If you need our support, please rest assured that we'll always be willing to help via live chat and email at help@bonloyalty.com.
All the best,
Mia
BON Team