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I'm new to this app. I haven't had a chance to really use it yet but it seems to be easy to use. Daisy was great, helping me every step of the way. Customer service is everything to me and she definetly provided me with the best customer service experience.
Greetings Credeur's Cajun Candles & Accessories, LLC. 🙌
Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Daisy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team
Very user-friendly app! Would recommend!! Very easy to attract sales and encourage engagement for future sales!!
Hi NIJI NAILS,
Your awesome feedback truly brightens up our day! It's our pleasure to have you as one of our precious customers. Thank you so much!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.
Cheers,
Mia
BON Team.
I am incredibly satisfied with the support I received from Anna and the functionality of the BON Loyalty app. The app itself is user-friendly, customizable, and provides a wide range of features to create an engaging loyalty program. The fact that Anna went the extra mile to help me with my branding needs truly exceeded my expectations.
Hi, thank you so much for your amazing feedback! We are so glad that Anna has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON 🍀
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
Honestly a great app. It has all the premium features of other apps for FREE. Integration, system and settings are all easily configured and managed. Recommend all shopify stores to use this app! Has a very sweet and friendly customer support named, Emile who is fast in responding and rectifying to my store issues!
Good day to you K. FLOWER,
What an amazing review from an amazing person! Your review is the most beautiful flower for Emile and our team today 💐 She told us how much she loves all the beautiful flower bouquets in your shop!
And thank you so much for recommending us to other merchants - it's the biggest motivation for us. We work hard on delivering proper service and developing new features.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Daisy was super helpful during the set-up of the BON app. Launching tonight but so far super happy with the support, features and customisation available within the app.
Dear SUN REPUBLIC,
Allow me, on behalf of all members of our friendly team, (especially Daisy) to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .
Dear TulipStuff team 🚀
Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
La applicación es maravillosa. Durante mucho tiempo buscaba una applicación en español y al final, encontré la BON. Puedo recomendarla sin duda. ;)
Estimada piterborowiec,
No podemos agradecerles lo suficiente por las amables palabras sobre BON! Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes.
Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!
Saludos,
Mia
BON Team.
I found this app whilst looking at a Shopify article and so far they have done me a massive favour.
I have just set the app up, super easy and they lead you through in in the app, once set up it is very easy to change things that you want to before you launch, and then after it has launched as well.
The on site widget is easy to change to your store colours as well, and you can position it where you like.
I did have one question about whether if a customer bought something and then returned it, if their points earnt would automatically be removed, and they are, which is great for obvious reasons.
I spoke with Daisy and she was lovely, really friendly and helpful and I got the feeling that moving forward nothing will be too much trouble for them and that new exiting things will be coming in the future.
Based on my experience so far, I would have no hesitation in recommending then to any Shopify store owner.
Dear Primo Sacchi,
Thank you for sharing with us this detailed and thoughtful feedback! Our whole support team, and especially Daisy - are grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
This is an app I like very much, the support team is very good, but my website is running very slowly. After installation, my website speed dropped by 9 points. It was stuck and slow. The interface is very friendly, but I had to delete it.
Dear ITAPNO,
We're so sorry to hear that you've had a bad experience with BON :( Our dev leader is investigating and we're trying our best to find the solution for you.
We really hope you can give us another chance. You deserve the best support and we could not rest until that.
Our whole team looks forward to your reply,
Mia
BON Team
I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!
Dear Compositions Jewelry,
We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.
Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊
Yours sincerely,
Mia
BON Team