BON Loyalty Program & Rewards

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution.

A special shoutout to Maxxie, who has been an absolute all-star. She's incredibly responsive, proactive, and a genuine pleasure to work with. We feel very lucky to have her as our point of contact. If you're looking for a loyalty platform backed by a team that truly cares about your success, we can't recommend BON enough!

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps.

One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice.

The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow.

Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering.

Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox

迅速で丁寧なサポートに大満足です！
当初、ウィジェットが正常に表示されない問題が発生し困っていましたが、サポートチケットを提出したその日のうちに無事解決しました。
対応してくれたカスタマーサポートの Hazel、Haley、Ame は非常にレスポンスが早く、解決までの手順も具体的かつ明確で、とてもスムーズに設定を修正することができました。
機能が素晴らしいだけでなく、これほど迅速で親切な対応を受けられるなら、今後も安心してショップの運営にこのアプリを使い続けられます。本当に感謝しています！

BONの導入からポイント移行まで、とても丁寧にサポートしていただきました。

特に担当の Haleyさん はレスポンスが早く、こちらの要望や細かな質問にも親身に対応してくださり、安心して設定を進めることができました。

ポイントプログラムの設定も分かりやすく、会員特典やレビュー特典などをスムーズに導入できています。

サポート体制が非常に良く、ロイヤルティプログラムを検討しているShopifyストアにおすすめできるアプリです。

ありがとうございました。

The app and their customer service team has been wonderful. Above and beyond! Not only are they super responsive, they gave me tips for getting started and have helped me set up a custom reviews connection to a reviews app that they don't have a standard built-in earnings connection with. I first worked with Ame (who was great!), and even though when I logged in sometimes a different rep responded (likely due to time-zone differences), they were always up to date on my status and project and always professional, and were able to help me with what I needed. I highly recommend this app so far!

Excellent app with outstanding support
Bon has been incredibly useful for us and is genuinely easy to use. It comes packed with features that let us do exactly what we want with our loyalty and rewards program, it covers everything we need without feeling complicated.

But honestly the biggest standout has been the support. The entire team is available 24/7 and extremely helpful, but specifically Hazel has been amazing, quick to respond, patient with our questions, assertive in solving problems, and clearly genuinely cares about making sure things work right for our business. She's consistently supportive and on point every single time. The kind of support that makes you actually want to keep using the app longterm.

Highly recommend this app to anyone looking for a solid rewards program with support that actually has your back.

This is the perfect app if you're looking to launch a loyalty program. Many options, and you can easily customize the design and translate it into your own language by yourself. And best of all, the support is friendly, helpful, and available 24/7. :)

This app comes with comprehensive features. Almost all your ideas for a membership loyalty program can be realized here with simple operations, and it offers great value for money.

It’s worth mentioning that we ran into a few issues during use, and BON’s customer service provided highly satisfying responses and solutions. They saved us plenty of hassle and time, and our communications were really pleasant.

You can customize pages and popups to display in various formats to fit your needs, and the outstanding results speak for themselves. I’d highly recommend this software to everyone.

my encounter with Haley is exceptionally, he is clear and fast to handle all my enquiries.

Great experience with the install of the app. I had a few tech issues at my end and Hazel was super helpful.