Recensies (1.753)
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I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick.
It's a great app for your website.
10/10
Thank you for your service.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I appreciate your work. You are kind and provide the service with love. hazal
Hello Serotin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!
Hello Self Rez Coffee Company
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Just started using this app but so far the customer service is exceptional! I didn't read the onboarding directions before I completed the onboarding and needed some assistance. When I reached out I worked with Genie and was assisted in setting up my widget super easy and straight forward. Would recommend to others to try this app customer service is there for you!! THANK YOU GENIE!
Hello French Inhale
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄
Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !
Bonjour La Cigale & La Sardine,
Merci beaucoup pour votre aimable retour ! Nous sommes ravis d’apprendre que l’assistance d’Hazel vous a été utile.
Nous nous efforçons toujours d’offrir une expérience 5 étoiles et espérons dépasser vos attentes à l’avenir. Nous avons suivi vos demandes avec des solutions via le chat et espérons que celle que nous avons suggérée répondra à vos besoins. Nous sommes ici pour garantir que vous et vos clients bénéficiez de la meilleure expérience possible!
I would like to express my deep appreciation for the outstanding application you have made, and I would also like to thank { Maxxxie } for her kindness and valuable help. I wish you continued success in your ongoing efforts to support and develop our business.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app is very easy to learn and navigate. Straight forward with no fluff. They have great customer support like Anna whose fast responses to your needs come with a happy tone.
Hi flipskateboards,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Geweldige service en een goed systeem. Voor de prijs het beste loyalty systeem uit de Shopify App store. Terwijl ik er best wat uitgeprobeerd had!
Voor wat op maat gemaakte services heeft Maxxie mij goed geholpen.
Beste Bij Keesje,
We hebben zojuist uw 4-sterrenrecensie gelezen en het is jammer om te zien dat u problemen hebt ondervonden met het nieuwe klantaccount.
1. Wat betreft uw bezorgdheid over het feit dat klanten geen punten kunnen gebruiken, hebben we uw winkel grondig gecontroleerd. Tijdens onze beoordeling hebben we ingelogd en succesvol punten verdiend en ingewisseld voor beloningen op de BON Loyalty Page zonder problemen. Bekijk onze schermopname in de e-mail die we hebben verzonden.
Als dit uw bezorgdheid niet wegneemt, kunt u dan verduidelijken wat het exacte probleem is dat uw klanten ondervonden bij het inwisselen van hun punten bij BON? We willen eventuele problemen snel begrijpen en oplossen.
2. We zijn het ermee eens dat de mogelijkheid om punten in te wisselen bij het afrekenen een naadloze ervaring voor klanten zou bieden. We zijn verheugd om te delen dat deze functie al op onze ontwikkelingsroutekaart voor dit jaar staat. We zullen al onze handelaren op de hoogte stellen zodra deze officieel is gelanceerd.
We kijken ernaar uit om uw mening over deze kwestie te horen. We zijn er om u te helpen en willen uw ervaring graag verbeteren.
We have recently moved to BON from a much more expensive app and have been more than happy with the transition.
BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.
The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs.
Highly recommended.
Dear Little Toy Tribe,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.