Recensies (1.755)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
7 april 2024

Bon Loyalty rewards is an excellent app. The staff is so helpful with support and making changes that are needed. My support team Anna and Maxxie made changing my sending email address easy and quick! I recommend this app to everyone! If you are on the border line of whether or not to try them I say jump on it now! It is worth it!

Soaporah
Verenigde Staten
Ongeveer een maand gebruiken de app
BON Loyalty heeft geantwoord 17 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 maart 2024

Great app for start up businesses. It offers plenty of options to start you off properly, and room to grow with available paid plans. This is definitely a good add on to your store.

LACC
Verenigde Staten
3 maanden gebruiken de app
BON Loyalty heeft geantwoord 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Bewerkt 6 augustus 2024

Geweldige service en een goed systeem. Voor de prijs het beste loyalty systeem uit de Shopify App store. Terwijl ik er best wat uitgeprobeerd had!

Voor wat op maat gemaakte services heeft Maxxie mij goed geholpen.

Bij Keesje
Nederland
3 maanden gebruiken de app
BON Loyalty heeft geantwoord 3 augustus 2024

Beste Bij Keesje,

We hebben zojuist uw 4-sterrenrecensie gelezen en het is jammer om te zien dat u problemen hebt ondervonden met het nieuwe klantaccount.

1. Wat betreft uw bezorgdheid over het feit dat klanten geen punten kunnen gebruiken, hebben we uw winkel grondig gecontroleerd. Tijdens onze beoordeling hebben we ingelogd en succesvol punten verdiend en ingewisseld voor beloningen op de BON Loyalty Page zonder problemen. Bekijk onze schermopname in de e-mail die we hebben verzonden.

Als dit uw bezorgdheid niet wegneemt, kunt u dan verduidelijken wat het exacte probleem is dat uw klanten ondervonden bij het inwisselen van hun punten bij BON? We willen eventuele problemen snel begrijpen en oplossen.

2. We zijn het ermee eens dat de mogelijkheid om punten in te wisselen bij het afrekenen een naadloze ervaring voor klanten zou bieden. We zijn verheugd om te delen dat deze functie al op onze ontwikkelingsroutekaart voor dit jaar staat. We zullen al onze handelaren op de hoogte stellen zodra deze officieel is gelanceerd.

We kijken ernaar uit om uw mening over deze kwestie te horen. We zijn er om u te helpen en willen uw ervaring graag verbeteren.

6 januari 2024

Great app and awesome free plan with plenty of features.

Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful.

Thanks,
Hugo

The Natural Vet
Verenigde Staten
6 maanden gebruiken de app
BON Loyalty heeft geantwoord 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

6 mei 2024

This is a great app accompanied by fantastic support. They have answered so many questions from me today and so promptly. It's really easy to set up and looks great. Thank you Maxxie and all the other support

I Want That Present
Verenigd Koninkrijk
27 dagen gebruiken de app
BON Loyalty heeft geantwoord 8 mei 2024

Hello I Want That Present,
Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 februari 2024

Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.

DECANTsf
Verenigde Staten
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Dear DECANTsf,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

20 juni 2024

Anna has been quick & helpful

TaiLux.com
Verenigd Koninkrijk
4 dagen gebruiken de app
BON Loyalty heeft geantwoord 3 juli 2024

Hello TaiLux.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

9 december 2023

So far set up has been super easy and Anna in support was incredibly quick and responsive. I am starting with the Free plan to trial run as we are just starting out, a lot of the features I want are behind the pay wall of the first tier (like birthday points) but I am thinking there is enough in the free that it will be a great way to start loyalty on my shop!

Lost Tag
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
BON Loyalty heeft geantwoord 12 december 2023

Hello Lost Tag,

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

30 december 2023

I've have issues while using this App. However, I got great support from Anna who is super nice and very knowledgeable to help resolve issues immediately.
I'm happy with customers's service.

Would recommend to use this app to grow your business.

Rượu Chuẩn Sài Gòn
Vietnam
6 maanden gebruiken de app
BON Loyalty heeft geantwoord 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

19 juni 2024

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

SILKSER
Verenigde Staten
Ongeveer een uur gebruiken de app
BON Loyalty heeft geantwoord 3 juli 2024

Hello SILKSER,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!