BON Loyalty Program & Rewards
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Top notch customer service always and a great product at a great value!
Hi Ruby Joy Boutique,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This is the perfect app if you're looking to launch a loyalty program. Many options, and you can easily customize the design and translate it into your own language by yourself. And best of all, the support is friendly, helpful, and available 24/7. :)
Hi Joplin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
hazel is very helpful and responsive when it comes to helping me setup as a first time user
Hi MFormula,
We’re truly grateful for the opportunity to support you, and also for the kind words you shared about our support service, especially for my teammate, Hazel💖 Your feedback means a lot to us, as it helps us better understand how we can continue improving and provide the best possible experience for you.
We’d also love to learn more about what defines a 5-star experience from your perspective. Was there anything specific that felt not fully complete, or anything you feel we could still improve? Your insight would give us a much clearer direction to continue refining both our app and our support.
Thank you again for choosing BON and for being open to helping us grow 🙏 We’ve reached out to you personally via email, and we’d truly love to hear from you.
I’ve been using BON since around November 2025, and the experience has been very positive so far.
The BON team was extremely helpful during our data migration from our previous loyalty app, making the transition smooth and well supported. Whenever we encountered issues, their support team responded quickly and helped resolve them efficiently.
We are currently using the VIP tiers program, and I’m very satisfied with the UI/UX design. It’s clean, intuitive, and easy to customize.
I also appreciate that BON is based in Southeast Asia (Vietnam), which makes communication easier for us.
Special thanks to Hazel from the BON team for her excellent support. She has been very responsive and helpful whenever we needed assistance, whether through chat or Zoom calls.
Overall, a great experience with BON. Looking forward to seeing even more integrations with other Shopify apps in the future.
Hi ja-vie,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Kian was very responsive and very helpful when I needed help before and after launching the programme on my website. I also had some follow up questions which the team responded to very quickly - thank you!
A really good app for a loyalty program where there is both the possibility of giving points and other benefits to customers. Easy to set up and the few things we couldn't figure out were handled fantastically by their support - highly recommended. Thanks for a great app and fantastic support.
Hi Maxigastro International,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hazel did a great job helping me resolve my concerns.
Hi Glowin Supply - Wholesale Restaurant Supplies,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great customer service- Fast and friendly!!
Hi VelvetNook&Roast,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hazel is great! Thank You for the support.
Hi Bio in Testa,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Ame is absolutely amazing and did so much manual work for me! Give her a raise, please! - CK Collective
Hi CK Collective,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
