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BON Loyalty Rewards Referral has been a great addition to our shop. Easy to add app and quick response from the support desk. Would definitely recommend for anyone looking to add a rewards program.
Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.
Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.
We are glad we chose BON as our loyalty program and would recommend it to others
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!
Hi AVT - Ovsonet Ltd,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Great support! We had a few custom integrations needed and Maxxie was super helpful and responsive. Thanks again!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We were previously using Rise.Ai, however, it has very limited features, outdated interface and is very expensive.
Switching to Bon has been absolutely amazing so far! We have received lightning speed support from the team (Anna, Emile, Chelsea) and we are able to customize the interface of the app with the help of the Dev Team (Cahn). We are now able to offer a ton more ways to earn and redeem points. The fees are alot cheaper as well, so that's a bonus!
We highly recommend this app!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa
Hola Seasons Love Your Skin,
¡Muchas gracias por tomarse el tiempo para dejarnos una maravillosa reseña de cinco estrellas!
Si alguna vez necesita ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudar en todo lo que podamos!
Excellent customer service !!! Thank you Anna for the quick and professional support you extended.
Hello BLOSSOMS,
We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team
This app is silly - it has no ability to filter sales channels (why accrue points for amazon shoppers when amazon disallows marketing to their customer) and they don't stand behind their promises. Last year they PROMISED me that amazon customers would not affect my account's order limit and that they were working on a filter. Apparently my customers are not accruing points and this company seems not to care. I say look for another app - I am!
Dear William Glen shop,
I sincerely hope we can address any misunderstandings and find a resolution.
At BON, we hold our commitments in high regard; they are the cornerstone of our values. Please be assured that the custom work we've undertaken for you, provided at no cost, has been executed with utmost care and precision. We sincerely regret any inadvertent misunderstanding that may have led to your disappointment. To be more specific: In August 2023, we made the adjustment per your request to exempt orders placed using email domains such as @marketplace, @wanelo, @members.ebay, @walmart, etc., from being counted towards the "order limit." However, as you may be aware, email addresses often change and evolve continuously, with variations like .net, .123, and so forth, emerging. Therefore, it's highly likely that there have been additional orders from these new domains over time.
We processed all the new requests from you and look forward to receiving your feedback soon. 🙏
With all due respect and warmth,
Great App!
i can assure you all if you want to grow and excel your business. this is it."key point'' the customer support team is amazing! they will swiftly help you through every step of the way. BIG BIG! shoutout to Lindsey!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I'm still getting to know the application. The first impression is very good.
I needed support and I was really grateful for Maxxie's support. I felt like I wasn't alone and that I had someone friendly to help me.
Hello Tilguti
We're so grateful for your 5-star rating! Thank you for being an amazing customer💕
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
🎄🎅 Best wishes for a joyous Christmas! 🎁