BON: Loyalty Rewards Referrals
Recensies (1.557)
Verfijnen
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Op beoordeling
Great and easy to use app. Excellent customer support - all requests are implemented immediately. I would recommend.
Hi Verified by Future,
Thank you for a lovely review 💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers.
Our Support team will be delighted to see your praise!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
I just started to use it and so far so good. Support team is super helpful and very fast. I like it’s useful features so far.
Happy Monday PAPUCHH FOOTWEAR!
We are just back to work and your amazing feedback truly lights up our day:) I'm delighted to hear our app's features and service were provided in a timely manner. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team
This app & the developer are top-notch. Fast & thorough customer service. Their team provide support beyond expectations. There were a few small integration issues with my custom theme and they made all the necessary adjustments very quickly. I recommend it 100%.
Hi Cara Valley,
We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Had some loyalty apps in the past and they where or very complicated or very expensive. This app really is very easy to set up and to use. Any questions and support is immediately at hand. Now see that our customers gone love it and that it brings us more sales! My compliments for the developer!
Update: we needed some extra settings to automatically exclude certain customer groups. The dev team took perfect care of that. Thanks again!
Greetings Elicious BV team,
We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
I recently had the pleasure of using the BON loyalty Shopify app, and I must say, I am thoroughly satisfied with the experience. The app itself is incredibly user-friendly, making it easy to set up and manage loyalty programs for my online store.
What truly sets BON loyalty apart, though, is the exceptional customer service provided by Anna. Whenever I encountered a situation or had a question, Anna was quick to respond and extremely helpful. Her communication skills and willingness to assist made the entire process smooth and stress-free. I appreciate the dedication and support she provided, enhancing my overall satisfaction with the app.
I highly recommend BON loyalty to any Shopify store owner looking to implement a reliable and effective loyalty program. With its intuitive interface and outstanding customer support, it's a valuable addition to any e-commerce business.
Hi Scentarchitect,
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘
Anna and the Support team are here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏
Once again, thank you for taking the time to share your thoughts!
Easy setup, with great customer service (Ariel), and great imagery on the widget. Thank you for this great app!
Hi ^^
Thank you so much for your review! We are all so happy that our app and especially Ariel - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
I love the BON app, and its support is 24x7.
Whenever I logged on to work on BON their support is right there to answer any questions I might have.
I have installed it in my Shopify store and looks amazing
I like the branding feature and how easy to change the reward points and locate the widget where I like to appear.
It is very easy to customise, especially without reading any manuals, and it is intuitive, but support is there also to get you through. Thanks, millions to the BON team.
Day 2
I am testing out the Referral program on
1) How to customize the referral email - working
2) how to send the referral to a friend - sent via email
3) How will the friend use the referral link and receive the referral points - Yet to be tested but I am confident that it will work
4) Referrer will get reward points -yet to be tested but I am confident that it will work
I have received a great support with problems I had to date and am quite happy to use this app.
Jacqueline
[Update 12 March]
Hello, I'm Cara, Customer Support Manager. I'm very sorry for any inconvenience.
However, I'm worried that you may have misunderstood how the app works. I've sent a full detailed explanation to your mailbox, it would be really kind of you if you can spend just 5 minutes checking through. Here, I briefly summarize each case:
1/ The referral email shows the default domain of your store, not the commercial domain. We can always change it according to your request.
2/ How to send the referral to a friend - sent via email: we also support sending via Facebook & Twitter.
3/ How will the friend use the referral link and receive the referral points + Referrer will get reward points - not working: The referred friend, Noel, has not followed the referral steps successfully; therefore the two customers have not received points yet. We sent the detailed instruction to your mailbox.
Please let us know your comment via email. Have a nice day!
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[Update 11 March]
Good day to you La Maxime,
Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
I used this app to create a loyalty program for my customers & I cannot get over how easy it was to set up & how great customer service is!! Definitely download this app ASAP!!!
Hi Amavi Attire,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.
May you have any further requests, please contact us via our livechat or email us at help@bonloyalty.com. We are always ready to assist you!
All the best,
Sunny
BON Team.
The App works without problems, has everything i needed. Could do every necessary translation. The design is smooth and with out any glitches on devices (what ive noticed at least) the support is incredibly fast and friendly. solved every issue within minutes while installing. This team has glorious times ahead if they keep up the good support! Well done and thanks for the great work!
Greetings gs'hund team,
We are so glad that our support team has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team 🌸
Outstanding customer support! They go above and beyond, accommodating even personalized requests
Dear SimCrafters,
Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.
If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team.