Recensies (1.752)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 september 2024

Great App so far! Everything you need, plus exellent support by Jean :) Thanks for your help and fast response.

woody Onlineshop
Oostenrijk
5 maanden gebruiken de app
BON Loyalty heeft geantwoord 24 september 2024

Hello woody Onlineshop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

8 oktober 2024

By far the best customer service I have experienced of any apps on Shopify. They are responsive and incredibly helpful. The app itself has been performing as it should and I am happy to have made the switch to BON.

Sloppy Chops Co.
Verenigde Staten
30 dagen gebruiken de app
BON Loyalty heeft geantwoord 10 oktober 2024

Hello Sloppy Chops Co.,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 oktober 2024

It's quite useful and easy to use. Customer service is great.

Beadable Bliss
China
Meer dan een jaar gebruiken de app
BON Loyalty heeft geantwoord 2 oktober 2024

Hello Beadable Bliss,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

17 oktober 2024

So after much research, we decided to try BON for our first ever reward system and so far we are delighted!

The app is so easy to work through, setting up points and rewards, customising. Its well set out and very user friendly, I worked through it in no time.

There is lots of useful instruction sheets and videos to put it live on website, however I am not very good in this area so I was stressed a little ha. However I met Hazel on the live support chat (which is outstanding - there seems to be someone live all the time). Hazel made it so easy, she kindly checked everything for me and got it up and live on website within minutes.

It looks amazing, we are so happy with it so far and excited to see what results it has on our sales. However as a newbie with little website tech, this app was easy and the support outstanding. Nothing was any trouble and they went above and beyond to help.

Hows Your Head Wigs
Verenigd Koninkrijk
1 dag gebruiken de app
BON Loyalty heeft geantwoord 18 oktober 2024

Hello Hows Your Head Wigs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

10 oktober 2024

A GOOD APP AND AN INCREDIBLE CUSTOMER SERVICE.
It is new experience for us and we will measure in the following months the result. But I want to highlight the incredible work of their support team answering all my questions at any hours. They have been always nice and supportive. Thank you to Mia, Hazel, Jean, Maxxie Sophie for the help !

Mas Amiel
Frankrijk
17 dagen gebruiken de app
BON Loyalty heeft geantwoord 13 oktober 2024

Hello Mas Amiel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

1 september 2024

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).

From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).

Their app is incredibly user friendly and does exactly what you want from a Loyalty App.

It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC

But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.

Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).

Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

LOADED
Nieuw-Zeeland
17 dagen gebruiken de app
BON Loyalty heeft geantwoord 4 september 2024

Hello LOADED,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14 oktober 2024

Sophie has been super helpful, has answered all of my questions quickly and has imported my existing customer base without any trouble. So excited to begin using Bon!

Cleo + Kin
Verenigde Staten
10 dagen gebruiken de app
BON Loyalty heeft geantwoord 16 oktober 2024

Hello Cleo + Kin,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

16 november 2024

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

TopNotchDongs
Tsjechië
10 dagen gebruiken de app
BON Loyalty heeft geantwoord 19 november 2024

Hello TopNotchDongs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14 november 2024

BON has been given to my e commerce the tools i need to create a full loyalty program also referrals system. It works very fine, you can modify and translate everything, and if you need some extra help the support team will provide you an truly excellent support

Yiyi Beauty
Mexico
2 dagen gebruiken de app
BON Loyalty heeft geantwoord 19 november 2024

Hello Yiyi Beauty,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2 oktober 2024

We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.

Proven Winners Direct™
Verenigde Staten
20 dagen gebruiken de app
BON Loyalty heeft geantwoord 5 oktober 2024

Hello Proven Winners Direct™,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!