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This is the first time we've implemented a loyalty scheme on our store, and I'm so glad we chose BON. In fairness, some of the other (more expensive) platforms may be longer established and, therefore, have more robust documentation to help complete newbies like me. But what BON might be lacking from a documentation point of view, they more than make up for with their excellent customer service.
Cara has been especially helpful, making the whole process way less stressful than it might otherwise have been. When Cara hasn't been around, Sophie and Hazel have also been there to help answer my questions and point me in the right direction. No question is too silly and they have been great at helping me with the design customisations.
In fact, it's a nice change to have people to chat with rather than just a mass of documentation to read and work out the answers for yourself.
I would highly recommend BON to anyone looking to build a loyalty programme into their store.
Hello Mad Lilies,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Genial atencion de Sophie y Jean rapida y precisa.
Hola PARFUMS NOX,
¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!
Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!
非常好用的软件，客服也能迅速帮忙解决问题，尤其是Hazel and Maxxie，帮我解决了积分奖励的弹窗设置，十分钟就解决了问题。
你好，Robotime Online，
非常感谢您花时间给我们留下这么精彩的五星好评！
如果您需要任何帮助或有任何疑问，请随时联系我们。您可以通过我们的网站直接与我们聊天，或者发送电子邮件至 help@bonloyalty.com。我们随时为您提供帮助！
Sophie a été d'une grande aide pour la mise en place et les modifications apportées à mon système de fidélité Bon Loyalty après avoir eu quelques difficultés à comprendre et mettre en place correctement le système. Merci beaucoup Sophie pour ton aide.
Bonjour Mercerie Fil'Anthrope,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!
Great App so far! Everything you need, plus exellent support by Jean :) Thanks for your help and fast response.
Hello woody Onlineshop,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great customer service! Really friendly when in need of assistance! :)
Hello Libra Wellness,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Quick, responsive, flexible. We got all the support and more to set up and use the app. Thank You Sophie!
Hello KIDDY IN THE CITY,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
They have a very helpful team that helps with any questions or changes that we have had.
Hello Equilibrium,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Application facile a utiliser et intégrer à son site.
Service client réactif et disponible merci !
Bonjour LabzNutrition,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!
Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this
Hello My Store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!