Recensies (1.752)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 februari 2024

App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO

Peolet
Canada
Ongeveer 9 uur gebruiken de app
BON Loyalty heeft geantwoord 26 februari 2024

Dear Peolet,

I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.

To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.

The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.

4 december 2023

Anna was a great help and very very fast with the response! I recommend this app. Especially my first time with them

Lifebyteboutique
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
BON Loyalty heeft geantwoord 6 december 2023

Hi Lifebyteboutique

Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

17 januari 2024

Good services

FIZIWOO
Maleisië
6 dagen gebruiken de app
BON Loyalty heeft geantwoord 29 januari 2024

Hello FIZIWOO
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!

26 november 2023

Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!

Nawlins Praline Candy
Verenigde Staten
Ongeveer een uur gebruiken de app
BON Loyalty heeft geantwoord 30 november 2023

Hi Nawlins Praline Candy,

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team

16 februari 2024

The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much

Luxury Sunset
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Hi Luxury Sunset,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

7 december 2023

Excellent App and fantastic service!

JFC.
Singapore
17 dagen gebruiken de app
BON Loyalty heeft geantwoord 12 december 2023

Hello JFC.

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

1 januari 2024

Excellent Service

Lovesy
Verenigde Staten
20 dagen gebruiken de app
BON Loyalty heeft geantwoord 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

22 november 2023

Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.

Filter-Flasche.de
Duitsland
Ongeveer 3 uur gebruiken de app
BON Loyalty heeft geantwoord 30 november 2023

Dear Filter-Flasche.de,

Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

11 december 2023

response very fast

SUPERGO COMPANY LIMITED
Hongkong SAR van China
Ongeveer een maand gebruiken de app
BON Loyalty heeft geantwoord 12 december 2023

Hello SUPERGO COMPANY LIMITED,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team

14 februari 2024

the most kind and effective customer support in my life

JustHODL
Nicaragua
Ongeveer een uur gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.