Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
29 februari 2024

Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...

Erenor Cosmetics
Hongarije
2 dagen gebruiken de app
BON Loyalty heeft geantwoord 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2 februari 2024

We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!

Woof Living
Singapore
Ongeveer een maand gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Hi Woof Living,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

31 januari 2024

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

INGLOT – Make-up, Nagellak & Workshops
Nederland
15 dagen gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Hi INGLOT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

12 februari 2024

Great app – easy to install and set up the rewards system. Highly recommended. Anna at Bon's customer support is awesome – any question was responded within a few minutes!

Nico&Pouch
Zweden
4 dagen gebruiken de app
BON Loyalty heeft geantwoord 20 februari 2024

Greetings Nico&Pouch

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive to provide better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

15 april 2024

Super fast, great and professional support service. In this case Maxxie was super fast and nice with me. Super support serivce!

A Todo Motor
Spanje
3 dagen gebruiken de app
BON Loyalty heeft geantwoord 17 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

3 januari 2024

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.

We are glad we chose BON as our loyalty program and would recommend it to others

MMA Beauty
Nederland
2 maanden gebruiken de app
BON Loyalty heeft geantwoord 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

19 januari 2024

Very good and fast app. It didnt slow my website a bit. Fantastic costumer service.
5/5

GeliranjeNohtov.com
Slovenië
3 maanden gebruiken de app
BON Loyalty heeft geantwoord 29 januari 2024

Hello GeliranjeNohtov.com

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!

Bewerkt 9 januari 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
Verenigde Staten
8 maanden gebruiken de app
BON Loyalty heeft geantwoord 9 januari 2024

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

27 maart 2024

Amazing features and great customer service, thank you Cara for all your help!

GYPSY
Australië
3 dagen gebruiken de app
BON Loyalty heeft geantwoord 8 april 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

26 december 2023

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

SupplyMaid
Verenigde Staten
Ongeveer een maand gebruiken de app
BON Loyalty heeft geantwoord 14 januari 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.