Recensies (1.557)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 februari 2023

The app is still growing and maturing, but since I have used it in its early days and even until now, this app has been good and the customer service has been great! I am highly impressed with their ability to help out their users and in turn our customers with examples, walk through steps and overall great customer service. They have helped me set up and solidify the app and always help me when I need it. They keep adding more and more features as well and I'm excited to keep using this app and see how it grows.

Coffee Cat Comics
Verenigde Staten
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 22 februari 2023

We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Should you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

16 februari 2022

Sunny and Kyle were absolutely amazing at helping me with my needs! They both were very sweet and expedited all of my requests in a such a timely manner that I did not expect! Thank you guys so much for your awesome work! I am very grateful

Brianna Wicks Candle Co.
Verenigde Staten
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 17 februari 2022

Dear Brianna Wicks Candle Co. team 🕯

I can’t express how excited Sunny and Kyle were when reading your awesome review! We're all glad that our support could make you satisfied. With your trust, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

26 juli 2022

Incredibly easy to install and set up, and the customer service was immediate, friendly and incredibly helpful. Thanks to Daisy for your friendly chat and development support. The app is stunning, clear and easy. Not sure what else you would want!

Kracca
Australië
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 27 juli 2022

Hi Kracca.

Thank you for your great review! Here at BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Daisy to give her the recognition that she deserves. She would be delighted to hear your feedback :D

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

18 april 2022

I have been using it for a few days. Although it is not long, I found that it is relatively easy to master during the setting process, and the functions basically meet the needs of use. It would be more perfect if more task types and points use methods could be added in the future. , customer service Emile is very timely and effective help, thank you very much.

avla
China
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 19 april 2022

Good day to you alva,

Million thanks from the bottom of our hearts! It's thoughtful clients like you who make us fantastic. We always keep and develop our coherence cause you are our strongest motivation. Thank you tons for providing us with this wonderful insight for improvement! 🥰 Emile was really grateful to read your feedback.

When you need help, Emile and our team are always here via live chat and email at help@bonloyalty.com waiting for you.

Best regards,
Mia
BON Team

20 juni 2023

Easy to install, customize and in use. Plus, they have an amazing customer service! Big shout out to Daisy.

Mii-Estilo.com
Nederland
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 20 juni 2023

Thank you so much for taking the time to review the BON app. Your feedback is extremely valuable to us, and we appreciate the effort you put into sharing your thoughts with us.

We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service.

If you have any further feedback or questions, please do not hesitate to reach out to us.
Liam
BON team

21 februari 2023

Super simple to set up and very friendly and helpful customer service.
I’m really glad I can finally offer a reward program to my customers!

Ananke Studio
Italië
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 22 februari 2023

Hi, Thank you so much for your awesome feedback on our app and support! We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,

Michelle
BON Team.

22 januari 2023

BON is the best loyalty app I have come across. We went through 2 other loyalty apps that just didn't have all the features that we needed. BON does! On top of that, their customer support is the best! Daisy, Cara, and Ana are always so helpful. They have helped me set up the app to do exactly what I needed it to.

Candle & Decor Warehouse
Verenigde Staten
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 24 januari 2023

Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. Support team is very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

Bewerkt 19 juni 2023

Compared to all of the loyalty program apps, I've found that BON really is the best with the best price too!

Going through setting it all up for the first time, Daisy and the development team were rockstars in answering my questions and helping make adjustments I was stuck on.

Daisy was extremely friendly and quick to answer, even with breaks in between my questions.

Definitely a stellar support experience!

As for the app itself, I'm currently on the $15/mo plan and for the size of my business, it is perfect. The customizability goes in-depth down to the name of your points, the emails that are sent out, the colors of the widget, and much more.

I really felt I could fully customize it the way I wanted it to be, and that fit my shop the best.

Thank you BON team!!

Stellar Stardust Creations
Verenigde Staten
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 19 juni 2023

Dear Stellar Stardust Creations,

We are really grateful that you found the time to leave us (and our rep Daisy) such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

Bewerkt 2 maart 2022

Also wir sind begeistert von diesen Kundenservice, Emile und Andy. Sie sind auf unsere Wünsche eingegangen. Echt super, und die App ist sehr einfach beim einrichten. Können wir nur weiterempfehlen. danke euch zwei
Wir haben diese APP in all unseren 9 Shops installiert. Und das heißt das ALLES Super ist.

PLUS by AWK Flagship
Oostenrijk
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 2 maart 2022

Hallo PLUS by AWK Flagship,

Sie sagten, Sie hätten unsere App in 9 Ihrer Stores installiert? Wow, es ist so erstaunlich, der Auserwählte zu sein! Keine Worte können beschreiben, wie glücklich wir das wissen, danke von ganzem Herzen!!!

Falls Sie Hilfe benötigen, helfen wir Ihnen jederzeit per Live-Chat und E-Mail-Adresse help@bonloyalty.com.

Alles Gute,
Mia
BON-Team

2 mei 2022

Gosto bastante. Melhor do que estava a espera. Ainda existe coisas a melhorar mas no geral a opinião é positiva.

Chocolicor
Portugal
9 maanden gebruiken de app
BON Loyalty heeft geantwoord 3 mei 2022

Caro Chocolicor 😊

Toda a nossa equipe é grata por tê-lo conosco e é sempre um prazer apoiá-lo. Embora tenhamos recebido seu maravilhoso feedback, reconhecemos que há alguns pontos que precisamos melhorar para deixar nossos preciosos comerciantes totalmente satisfeitos.

Se você precisar de nossa ajuda, entre em contato com nossa equipe via chat ao vivo ou envie um email para help@bonloyalty.com. A sua satisfação é sempre a nossa maior prioridade!

Atenciosamente,
Mia
Equipe BON.