BON: Loyalty Rewards Referrals
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Great customer service, functionality is great, customizable, very easy to get setup on your own. Highly recommend.
Hello there,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Awesome app! Easy to set and use. I really appreciate the great service form the team, they are very nice to communicate with.
Hi Beeos Hair,
Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants ^^
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Great Loyalty app with excellent Customer Service! Highly Recommend! Lots of great features. Really helping with customer retention.
We came across the review you wrote for us just now. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
This app is great and the support is amazing. Thank you very much to Emile for all of her help! Great service!!
Dear myswaghut,
Thank you for your positive review, we really appreciate that!
We are so pleased to hear Emile's service and our app's features have satisfied you. Again, thank you for your amazing support 💖
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
The ease of set-up is amazing, it's very self explanatory and easy to play with. I have not fully been able to use it yet or see it in action but I am excited. Emile was a huge help as well! Super friendly and nice!
[Update 02 November]
Hi again,
It's been a long time since we heard from you. Our team hopes that you are having a wonderful day!
When we received your review, we are very glad that you love our app. Thanks for your sweet words on how easy set up our app is! It's so kind of you taking the time to share with other merchants the experience with BON service!
But, a 4-star review seems not really like an entirely satisfactory experience. Here at BON, we truly hope to assist you with all our effort and bring back the best service possible. How can we continue to support you and the Majick Happens team? What else we can do to make it to a 5* experience in your heart?
Let us hear more about your feedback! Have a wonderful day!
Cara
BON team
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[Update July 1, 2022]
Dear Majick Happens,
Please accept our deepest gratitude for leaving such detailed review and sharing your opinion! In BON, we really value our beloved merchants - and therefore your feedback is highly appreciated by us.
We are extremely grateful to you for choosing us and we are even more pleased to hear that there is a room for improvement and we promise that we will work hard on this point to polish it till perfection. Thank you so much for letting us know 🤩
Please reach out if you have any questions, we’d love to chat with you!
Best regards,
Mia
BON team
LOVE the ease of using this app and the ability to fully customize the look and feel. I had a few issues and reached out to customer support. They answered very quickly and have been helpful, friendly, and overall - amazing! I would highly recommend this app. :)
Good day!
Thank you so much for sharing this sweet compliment about our team's service and product. We hope that the BON app can contribute to your business, hobu & co!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Liam
BON Team.
This app is so easy to set up. No coding is required. I have tried to set up other apps, and the experience has been painful. So far so good!
Hello Soundfulnesscandles
Thank you for taking the time to share this sweet review with our team. We hope that your new store will have a successful grand-opening! And that the BON app can contribute to your business!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Liam
BON Team.
My current Loyalty and Referral APP has some issues, so I'm looking to switch to other app. I came accross BON and it has almost all the features I'm looking for. I'm willing to pay for the features but BON amazingly offers those features for free. Appreciated for offering such a wonderful app for small shop like us. Their service is also top notch. Anna, Emile, and Daisy have been very helpful. Thank you! The only thing I'd like to recommend is to add customized point earning activities. In our case, we would like to offer points when customers leave us Google or website review. We look forwards to seeing this function down the road, and willing to pay for the advanced function. Overall, highly recommended if you are looking for a app to help you in Point Earning, Referral, and VIP Tiering.
Hi 瑋思影像｜Metal Print Studio,
Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Anna, Emile and Daisy! We are jumping of happiness to see such a dedicating review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation.
We are delighted to know that your customers love our app, it really gives us a huge motivation. About the point earning activity - leaving a review, our production team has taken well note! We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you ^^
All the best,
Mia
BON Team.
Dale was very prompt in helping me remove the branding and offering extra assistance as I set up the app and converted my customer database over.
Greetings Diamond Painting Bling Art
Dale and our team truly appreciate that we can accompany such a kind-hearted customer like you 🤗 We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
The software is free and the support team is very attentive. I really like it a lot and will be watching later to see if it works for my site.
Dear Ocoopa,
Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team