BON: Loyalty Rewards Referrals , 1 475 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 5 de setembro de 2022

Woow, I don't know where to start from... The app is really amazing. It has everything I need and the customer service is great. I had questions and they helped me so fast. Daisy was soo friendly and easy to work with. The app is so customer friendly also. I highly recommend and I'm sure you'll be happy with what you'll have. There are so many custom options and beautiful designs to choose from. I love it so far and I really think I'm lucky I found it. Thank you so much!

familyrootslove
Bulgária
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 8 de setembro de 2022

Hello,

Wow, we were blown away by your positive words, we really appreciate the time you took. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

28 de setembro de 2022

Amazing royalty app. Unfortunately it's missing the reviews side, but everything else is perfect. Highly customizable as well.

Classy Cases
Hungria
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 29 de setembro de 2022

Good day to you Classy Cases,

Thank you for sharing with us this wonderful feedback. Our production team is grateful for the positive review you left us ^^

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

5 de fevereiro de 2022

I just signed up for this application and I am loving the features that it offer. It is very easy to use. Kudos to Daisy from the support team, she is extremely attentive and quick on the answers. Very committed as well! :) I looked forward to create a loyalty program to offer custom rewards to my customers.

ohaikguan
Singapura
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 7 de fevereiro de 2022

Good day to you ohaikguan,

We are so glad that our team, and especially Daisy, have been able to support you promptly.
Thank you so much for leaving such a wonderful review! We really appreciate that you're enjoying our various and easy-to-use features 🤗 This is a huge motivation for us to keep developing our app and make it exactly what you need for your business.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

13 de julho de 2022

A fantastic tool for growing customer base and trust. Support is at a high level. The value provided by this app is much higher than similar apps.

cutmyfashion
Lituânia
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 13 de julho de 2022

Dear cutmyfashion,

We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

17 de maio de 2022

I've just installed the APP and have bootstrapped a rewards program--which only took a few minutes. Furthermore, Support was able to help me with a small request with lightning speed! A+ experience thus far.

Dark Dominion Comics
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 18 de maio de 2022

Thank you Dark Dominion Comics for such kind and warm words addressed to us. We were very pleased to read your sincere review 🥰. We will try to continue to justify your trust and delight you with an impeccable level of service.

Thank you one more time!

Mia
BON Team

14 de junho de 2022

DO NOT under any circumstances, install this app. yes, the people are nice. yes, it should have a lot of features. but when they start having server issues... you will regret it. ALL settings were removed... placement, colors, etc... that overlapped with critical gui features in our cart so people couldnt add things or checkout. when i went to get support - they couldnt even disable it. this cost me real world dollars. i hope they get it fixed, but the risk is not worth it. then... the canned responses from support start to grow infuriating. "my customers cant check out - i cant disable your app - i need a resolution right now as this is costing me money" "you are important to us. rest assured we will work hard"
- useless.

Upgrade Keyboards
Estados Unidos
1 day usando a aplicação
Questão respondida por BON Loyalty 14 de junho de 2022

Dear Upgrade Keyboards team,

We genuinely apologize for the experience you have with our app :( Our team has looked into the issues you reported and fixed the problems immediately after your feedback.

- The problem with customization and widget appearance is completely fixed now.
- The matter related to the checkout process needed to be investigated further. My colleague sent you a follow-up email with a detailed explanation for each matter. Please let us know if the email finds you well.

Again, I'm so sorry that our app and service have not met your expectation... Please let us know if there is anything else we can do. Don't hesitate to reach out if you need anything else.

Sunny
Customer Sucess manager
BON Team

5 de maio de 2022

BEAUTIFUL APP! EASY TO INSTALL AND FULLY CUSTOMISATION!! 100% FREE APP AND GUESS WHAT, INSTANT CUSTOMER SERVICE VIA LIVECHAT WITH FRIENDLY, SPEEDY, PROFESSIONAL ATTITUDE - THE SUPER NICE LADY DAISY, SHE ROCKS!

HONAMI.HK
Hong Kong, RAE da China
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 6 de maio de 2022

Greetings HONAMI.HK,

Million thanks from Daisy and our whole team for this wonderful review!!! No words can describe how happy we are knowing that you have satisfied with our app and support service, as we always want to provide our beloved merchants the best experience while staying with us :)

We're always willing to support you via chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy.

Cheers,
Mia
BON Team

25 de agosto de 2022

It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.

Vibrantbd.com
Bangladeche
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 27 de agosto de 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

1 de junho de 2022

App seems to be really easy to use and customise.
So far it appears to be absolutely perfect for what I need.
The chat support is really good too.

Epic Hair & Beauty
Reino Unido
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 2 de junho de 2022

Happy Thursday Epic Hair & Beauty 😍

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

24 de novembro de 2022

Simply amazing customer service from Daisy, answered all my questions re set up without hesitation. Super easy to customize and I highly recommend this app.

kootenaycannoli
Canadá
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 24 de novembro de 2022

Good day to you kootenaycannoli,

We are so glad that you are happy with BON and our support team 🌈
Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.