BON: Loyalty Rewards Referrals
Avaliações (1 519)
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A fantastic tool for growing customer base and trust. Support is at a high level. The value provided by this app is much higher than similar apps.
Dear cutmyfashion,
We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
I've just installed the APP and have bootstrapped a rewards program--which only took a few minutes. Furthermore, Support was able to help me with a small request with lightning speed! A+ experience thus far.
Thank you Dark Dominion Comics for such kind and warm words addressed to us. We were very pleased to read your sincere review 🥰. We will try to continue to justify your trust and delight you with an impeccable level of service.
Thank you one more time!
Mia
BON Team
DO NOT under any circumstances, install this app. yes, the people are nice. yes, it should have a lot of features. but when they start having server issues... you will regret it. ALL settings were removed... placement, colors, etc... that overlapped with critical gui features in our cart so people couldnt add things or checkout. when i went to get support - they couldnt even disable it. this cost me real world dollars. i hope they get it fixed, but the risk is not worth it. then... the canned responses from support start to grow infuriating. "my customers cant check out - i cant disable your app - i need a resolution right now as this is costing me money" "you are important to us. rest assured we will work hard"
- useless.
Dear Upgrade Keyboards team,
We genuinely apologize for the experience you have with our app :( Our team has looked into the issues you reported and fixed the problems immediately after your feedback.
- The problem with customization and widget appearance is completely fixed now.
- The matter related to the checkout process needed to be investigated further. My colleague sent you a follow-up email with a detailed explanation for each matter. Please let us know if the email finds you well.
Again, I'm so sorry that our app and service have not met your expectation... Please let us know if there is anything else we can do. Don't hesitate to reach out if you need anything else.
Sunny
Customer Sucess manager
BON Team
BEAUTIFUL APP! EASY TO INSTALL AND FULLY CUSTOMISATION!! 100% FREE APP AND GUESS WHAT, INSTANT CUSTOMER SERVICE VIA LIVECHAT WITH FRIENDLY, SPEEDY, PROFESSIONAL ATTITUDE - THE SUPER NICE LADY DAISY, SHE ROCKS!
Greetings HONAMI.HK,
Million thanks from Daisy and our whole team for this wonderful review!!! No words can describe how happy we are knowing that you have satisfied with our app and support service, as we always want to provide our beloved merchants the best experience while staying with us :)
We're always willing to support you via chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy.
Cheers,
Mia
BON Team
It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.
Hello,
We are so grateful for your review. Thanks for sharing your rating with us and the community
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Simply amazing customer service from Daisy, answered all my questions re set up without hesitation. Super easy to customize and I highly recommend this app.
Good day to you kootenaycannoli,
We are so glad that you are happy with BON and our support team 🌈
Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better.
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
I used this app for my website magicyarnball.gr ! The app is very detailed and the steps are easy to follow. The analytics are useful and the support was wonderful (Daisy was kind enough to check on me and help me with everything I needed)! And all this, for free!!!
Hi Magicyarnball
Your kind words mean the world to us! Thank you so much for taking the time to leave us such an awesome review!🥰 We are so glad that Daisy has been able to support you promptly and share with you, she loves your review a lot! We are so proud to hear that BON now will be a part of your website.
If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I used this app for a loyalty program and it's so easy to use, with a lot of customization options! The service from Anna was excellent. Definitely recommend
Good day The Silversmith NZ,
You made our day with your trust in our app and your awesome review! Our team and especially Anna, are all happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!
Greetings Trevo Skincare,
We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.
Hi Chill Living Wines,
Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder.
As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at help@bonloyalty.com whenever you need help. We're all more than happy to assist you!
Cheers,
Mia
BON Team