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Cannot recommend this app enough! Easy to install and set up especially as I am not very technical minded. It is easy to customise the earn points requirement and the redeem points selection. Being able to to rename the points system, use my brand colours and my own widget icon to ensure it was inkeeping with my brand was great! The customer support is also amazing, Carla & Kyle went above and beyond to ensure that the installation went smoothly. Thank you so much to the developers for creating something so wonderful, if i could give you 10 stars I would!
Good day to you Diabitys!
I'm Mia from the support team. Thank you so much for your awesome review! Your nice words motivates us a lot! Carla told us that your store has unique and fantastic products and she wants to buy all :). We are trying our best to contribute to your success.
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
Just set up the app and I am overwhelmed what I get for free. Daisy from the app support team is wonderful. For sure at the moment there are some options which they could add, but the UX/UI and the current functions are wonderful and show the potential of the development team. This will be one of, or maybe the best loyalty app in some months you will find - depends on the pricing they could set later. If you are an early bird you have some big advantages in my opinion.
Hey MexicoMiAmor,
Please accept our sincerest gratitude for your thoughtful and detailed review. We would like to let you know that every single word of yours we have taken to our hearts❤️ One of our main goals is to provide our customers the smoothest experience while using BON, and thanks to you, we are motivated a lot to keep up the good work!
Don't hesitate to reach out to us via live chat and email at help@bonloyalty.com whenever you need.
All the best,
Mia
BON Team
We are using this app to help us initiate and manage a rewards program. Very intuitive and their support team is responsive and helpful.
Hello,
Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
i recommand ,easy to set up, amazing support, react staff! thanks Dean !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Boutique Pleine-Forme,
Thank you so much, you truly brighten up our day! Dean is really excited to read your awesome review :)
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!
Cheers,
Mia
BON Team.
App looks great and has a lot of features. Cady and Daisy on the support team we great with helping get things set up and clarifying questions that we had. We certainly look forward to working with them!
Hi there,
Thank you so much for your sweet feedback on our product and support service! Cady and Daisy could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team
Amazing app! It is very user friendly and the customer support is wow! excellent! Highly recommended!
Dear DUO Medical Supplies,
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
Great app and customer service! Daisy was a joy to talk to and gave instant help :) My biggest recommendations!
Good day!
Thank you so much for leaving us a 5-star review! Our team (And especially Daisy) are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
All the best,
Mia
Anna was so helpful and attentive to my needs. She responded quickly and efficiently. Thanks for all your help
Dear Natures Touch.nz,
We are so delighted that you love our app and customer support from Anna! Thank you so much for the 5-star review and for the kind words for us!
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Super App, the features are comprehensive. And the support team Emile is very professional and quick to deal with all my questions.
Hi DEPSTECH,
What a wonderful review! This made our day, and we are so grateful for dedicated merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Excellent App and Support. Anna went out of her way to get everything set up for me considering the time of day it was. Some of the best customer service I have experienced. I think that this app will do exactly what we want it to do and I will recommend it to others. We are looking forward to using this product. Thanks Anna
Sending hugs to you guys, Etched In Granite team
Allow me, on behalf of all members of BON, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review ^^ We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team