Avaliações (1 725)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de julho de 2022

I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!

Compositions Jewelry
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 12 de julho de 2022

Dear Compositions Jewelry,

We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.

Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊

Yours sincerely,
Mia
BON Team

8 de março de 2023

Anna is really quick and efficient with responses. The app is super easy to navigate, I usually get frustrated when apps are all over the place but this one is amazing so far. Thanks Anna, and BON!

SNNUDE
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 10 de março de 2023

Hi SNNUDE,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

19 de agosto de 2022

So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)

EYESCREAM BEAUTY
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 19 de agosto de 2022

Dear Rebecca from EYESCREAM BEAUTY,

Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.

Please stay in touch and reach out to us if you need any help in the future.

All the best,
Liam
BON team

24 de julho de 2022

Came over from another popular loyalty app. The choice was easy to make - better features, better UI/UX and better customer service (people who actually know what they are doing!) Shoutout to Cara who was extremely helpful and patient in replying all my queries. Keep up the good work!

All Would Envy
Singapura
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 25 de julho de 2022

Dear All Would Envy team,

We are thanking you from the core of our hearts for investing your time and sharing our feedback for BON 🥰. Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support, especially from Cara — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days here ^^

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

31 de agosto de 2022

Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.

DecoDeb
Países Baixos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 2 de setembro de 2022

Dear DecoDeb,

We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

13 de novembro de 2022

Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!

Boundless Creations Online
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 14 de novembro de 2022

Greetings Boundless Creations Online team,

It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

7 de novembro de 2022

Emile is awesome she was so fast answering my questions and she understood everything I mentioned to her. great service

Purple Ocean
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por BON Loyalty 7 de novembro de 2022

Dear Purple Ocean,

Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

25 de outubro de 2023

really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!

eatTelfit
Reino Unido
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 27 de outubro de 2023

Dear eatTelfit,

We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!

Liam
BON team

11 de setembro de 2022

I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3

Wild Rymba MY
Malásia
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 12 de setembro de 2022

Hi Wild Rymba MY,

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring BON,
Mia
BON Team

1 de abril de 2022

Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much

shop.viystore
Filipinas
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 2 de abril de 2022

Dear shop.viystore,

We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words!

Please remember that we're always willing to assist you via chat and email at help@bonloyalty.com.

Cheers,
Mia
BON Team