BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Avaliações (1 652)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de abril de 2023

Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!

All Day Aesthetics Supplies
Reino Unido
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 2 de abril de 2023

Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.

However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.

I'm looking forward to hearing form you. Thanks!

24 de fevereiro de 2022

The BON app is a really good addition to our shop, I highly recommend it! The support is amazing, I had Emile helping me set up everything for our shop which was great!!

Erabella Haircare NZ
Nova Zelândia
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 25 de fevereiro de 2022

Dear Erabella Haircare NZ,

Our team and Emile are thanking you from the core of our hearts for sharing such wonderful feedback about BON 🙏🏻
Please be sure that your presence and trust make our job so much better! More importantly, knowing that our prompt support has contributed to your business — is such a motivation for us all!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

17 de março de 2022

Great Little app that does everything the others and more without charging like a wounded bull. Emile in support helped me with some of my questions and was super responsive and helpful. Def worth taking a look if you are wanting to offer your customers something more for being loyal.

Loot Cave
Austrália
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 17 de março de 2022

Good day to you Loot Cave,

I'd like to express my sincere gratitude for your wonderful feedback! Emile was on cloud-9 reading your beautiful words. We hope to work with you for years, wish you prosperity and your business to grow more and more:)

We're always more than happy to assist you on our live chat channel and email address at help@bonloyalty.com. I hope you have an amazing day ahead!

Best regards,
Mia
BON Team.

10 de outubro de 2021

I really love all of the features of this app. It gives you various ways for customers to receive rewards and offers several ways to redeem rewards. Easy to use too.

Amillia Acres ~ Goat Milk Soaps and Lotions
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 11 de outubro de 2021

Dear Amillia Acres ~ Goat Milk Soaps and Lotions,

Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features.

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Mia
BON team

28 de fevereiro de 2022

Wonderful app! It includes more than I need, can't believe it's free! Thanks to Emile, from the support team for being patience and helpful! Warm customer service and nice features! What I love about it is you get to select the gaining points option such as liking FB/ INS/twitter and so on to help gaining followers! Also, customizing the widget at your own choice is amazing too! I would highly recommend it!

MARLENE
Malásia
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 1 de março de 2022

Dear Marlene,

We cannot be happier knowing that our app and service have satisfied you! Emile and our whole team thank you a lot for this lovely review🥰 We'd love to provide our beloved customers with various earning options related to social media, we hope that it can help your store gain more recognition somehow.

If you need our support, please rest assured that we'll always be willing to help via live chat and email at help@bonloyalty.com.

All the best,
Mia
BON Team

26 de fevereiro de 2022

I discovered this app for my shop and Emile couldn't be more friendly or nicer! She helped me out every step of the way and even predicted what I needed help with next! It was simple to use and set up and it looks really nice!

Plant Dog
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 26 de fevereiro de 2022

Greetings Plant Dog team 💚

We can’t express how excited our team was when reading your wonderful feedback, especially Emile! She said you're such a lovely customer and she'd love to talk to you. Your kind words also encourage all of us to move forward and provide better products and services 🙌

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

23 de fevereiro de 2022

Love the interface - a great choice if you have a vibrant page. Great tools and options, straightforward. Once you get your head round it, easy to set up. Special thanks to Dale who was lovely and helped me with a few minor queries!

Studio Sunshine Shop
Reino Unido
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 23 de fevereiro de 2022

Greetings Studio Sunshine Shop team ☀️

This review made our day! Dale and all of BON team are so glad that our services could impress you. User Interface is what we're focusing on and it's great to hear you love that.

Btw, your store looks awesome!! Believe me, I'm a big fan of polymer clay charms. They're so stunning ✨ It's our pleasure to be a small part of your business.

We are just one message away via live chat or email address help@bonloyalty.com.

Warmest regards,
Mia
BON team

20 de janeiro de 2022

BON has all the features of the very expensive paid Loyalty apps. Customer service was exemplary and timely. Emily and the team got me set up in just moments with all my thousands of customers imported from my previous loyalty program. Go team!!!

SPIRIT OF THE MAKER
Austrália
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 21 de janeiro de 2022

Hi SPIRIT OF THE MAKER,

Emile and our team were super excited reading your amazing review! It's such an honor for us knowing you can benefit from all of our features for free ;) I really appreciate you taking the time out to share your experience with us! We ourselves are so lucky for meeting such a kind person like you.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

23 de março de 2022

Love the layout, very user friendly, easy to understand and set to my liking. As a new user I'm impressed how it's all been working smoothly. I like all the features. Fantastic customer service too, very helpful and friendly. I'm very happy so far, thank you!

Woollyccino
Reino Unido
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 23 de março de 2022

Good day to you Woollyccino 💕

You made our day with your trust in our app and your awesome review!
We're working hard every day to improve BON and your satisfaction is our success. We will work tirelessly to improve our app and make it exactly what you need for your business.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

19 de janeiro de 2022

I've installed this app to one client store, with several others on the way. I had a few questions about notification emails and was lucky enough to get help from Daisy through the app's online chat. She was incredibly helpful and a lot of fun to chat with! This is definitely an app that I can wholeheartedly recommend to my customers. If you're looking for a loyalty rewards app - and want the benefit of FREE referral traffic - you've GOT to give this app a try on your store!

The Barns At Grace Racing
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por BON Loyalty 20 de janeiro de 2022

Hi The Barns At Grace Racing,

Thank you so much for your lovely feedback! It's a pleasure for us, and especially Daisy - to work with such a kind customer like you ^^ Respect to all the veterans! She told me she loves your amazing store.
We value the trust you put into BON, and we're consistently working to improve and build our app to suit your needs better.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.