Avaliações (1 494)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de maio de 2024

The BON support team is really great, including Maxxie and Anna, who helped us a lot with the transfer of our customer database. We love the BON app which is now online on our Canadian website! Thanks again for the help, they were always available even on weekends!

Les Laines Biscotte Yarns
Canadá
About 1 month usando a aplicação
1 de abril de 2024

This is really a great and user friendly app! Efficient and excellent customer service! Especially thank you to the customer service staff Chelsea! Nice, helpful, prompt response, patient!
Love BON! Strongly recommended!

OSCO - Natural and Organic
Hong Kong, RAE da China
Over 1 year usando a aplicação
Questão respondida por BON Loyalty 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

22 de março de 2024

I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick.

It's a great app for your website.

10/10
Thank you for your service.

valley rose candles
Reino Unido
Over 1 year usando a aplicação
Questão respondida por BON Loyalty 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 de maio de 2024

Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.

Scrap en masse
Canadá
About 1 month usando a aplicação
12 de maio de 2024

Awesome app with an amazing customer service, Maxxie helped me with the setup of alot of custom things for my need and she was nothing but professional and helpful and very fast. I recommend this app to anyone who wants a great app for rewards.

Lazybut
Egito
14 days usando a aplicação
7 de abril de 2024

Bon Loyalty rewards is an excellent app. The staff is so helpful with support and making changes that are needed. My support team Anna and Maxxie made changing my sending email address easy and quick! I recommend this app to everyone! If you are on the border line of whether or not to try them I say jump on it now! It is worth it!

Soaporah
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BON Loyalty 17 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

12 de maio de 2024

I've started the setup process with BON: Loyalty and I have had lots of questions. Anna has been extremely helpful and responsive. I downloaded another app and it took over 24 hours to receive a response from them. I will stay with BON simply because they are there when I need them. As a new e-commerce start-up, 5 star service is the most important to me.

miix mii Hair Co.
Estados Unidos
5 days usando a aplicação
Editado a 20 de maio de 2024

I haven't started the loyalty programs yet, I've only set up the app initially, and so far, it's been a great experience. I contacted support to make sure everything was done correctly, and Maxxie answered all my questions and helped me throughout the process. Great problem-solving skills and speed in customer support. 10/10.

Update 1: we are having a little trouble with errors on the order counting limit, but I've contacted support and Sophie answered me very fast, she already contacted the dev team to solve the problem

Project Sleeper
Austrália
6 days usando a aplicação
17 de maio de 2024

The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.

GimokaCoffeeUK
Reino Unido
4 months usando a aplicação
6 de junho de 2024

As a note I am new to this app but so far Bon is hands down the best. The price is very competitive especially when you consider all the customizable options they provide. The onboarding process is another main part that they tackle with ease. I worked with Maxxie and a few others who were all amazing. She worked with me getting all our customers imported over. If you have thought about trying Bon, I highly recommend.

Fort Worth Fabric Studio
Estados Unidos
2 days usando a aplicação