BON: Loyalty Rewards Referrals , 1 453 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de setembro de 2022

Customer service was very helpful with helping me get my app set up on my website. The app looks great and is working well with my customers!

Wayfarer's Wicks
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BON Loyalty 8 de setembro de 2022

Hello Wayfarer's Wicks,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

20 de abril de 2023

Very fast customer support, understood my problems and fixed them immediately.
very happy with their service!
Thank you Anna!

Ranaia
Canadá
About 1 month usando a aplicação
Questão respondida por BON Loyalty 22 de abril de 2023

Thank you for a lovely review!💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers.
Our Support team will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

30 de janeiro de 2022

Amazing app,wonderfull Customer support i truely love this app and the customer support they are providing

Valite4U
Reino Unido
About 1 month usando a aplicação
Questão respondida por BON Loyalty 30 de janeiro de 2022

Good day to you Valite4U,

Thank you so much for your awesome review :D I'm glad that our support team, and especially Emile, has been able to help you promptly! She was so happy reading this. And she told me to say thank you again for your wonderful gift as well!
With your trust and support, we would work harder and harder to develop features and improve our support team to assist you in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

17 de julho de 2023

I enjoyed interacting with Genie, who displayed exceptional professionalism and efficiency while addressing my concerns. Her customer service skills are top-notch.

Despite using Chinese as my primary language, Genie had no difficulty understanding my needs and assisting me promptly. I found her approach thoughtful, considerate and well-tuned to my requirements.

I look forward to interacting with your team again in the future.

LEMOI-PEAU
Hong Kong, RAE da China
26 days usando a aplicação
Questão respondida por BON Loyalty 24 de julho de 2023

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found Genie's assistance so useful. We couldn’t create this loyalty program without great customers like you!
hanks for choosing us, we can’t wait to help you again!
Liam
BON team

8 de julho de 2023

I just started to use the app and was able to setup my rewards program very quickly! I had a question and Genie helped me right away! Amazing support, thank you so much!

White Diamond Nails
Canadá
27 days usando a aplicação
Questão respondida por BON Loyalty 11 de julho de 2023

Hello White Diamond Nails

Thank you so much for your awesome review! Your nice words motivate us a lot! Thanks to your kind words, we are trying our best to contribute to your success.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

7 de julho de 2023

I'm starting to use this loyalty app, after researching many others, and so far it's working out very nicely. Also, support from Daisy is amazing - I had some questions after installation and she was super quick and helpful in answering them. Highly recommend!

Axis Tango
Estados Unidos
27 days usando a aplicação
Questão respondida por BON Loyalty 11 de julho de 2023

Good day Axis Tango,

We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you! 🙋🏻‍♀️

All the best,
Mia
BON Team.

19 de novembro de 2023

Bonne expérience, bonne application, merci Anna :)

Dreamsfr
França
30 minutes usando a aplicação
Questão respondida por BON Loyalty 20 de novembro de 2023

Hello Dreamsfr
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!
Liam
BON team

11 de março de 2022

Dean helps a lot. It is a great experience. I hope there will be more useful function in the further. Thank you.

Glassbelly Tea Lab
Hong Kong, RAE da China
About 1 month usando a aplicação
Questão respondida por BON Loyalty 11 de março de 2022

Good day, Glassbelly Tea Lab team

We're glad that we can accompany such a kind-hearted and lovely customer like you! Dean told me that you've shared with us so much helpful insight for the coming VIP Tiers feature. Special thanks for that 💗 We'll try our best to develop more features to meet your needs better.

May you have any questions, please contact us via our live chat or email us at help@bonloyalty.com.

Cheers,
Mia
BON Team.

11 de fevereiro de 2022

I love this app!!! Really impressive solution that has impressed me from the get go. The customer support is really outstanding - and this is so important when you are trying to implement a successful loyalty program. Every single person I have interacted with since implementing has been super helpful, courteous, professional. The app does exactly what it says on the tin and no request to support team is too much - they will go out of their way to help however they can. The app itself is easy to use and works smoothly.

eQuestri Online Tack Shop
Emirados Árabes Unidos
About 1 month usando a aplicação
Questão respondida por BON Loyalty 11 de fevereiro de 2022

Dear eQuestri Online Tack Shop,

Thanks a lot for praising our work! Our whole team is on cloud nine knowing that they could impress you with service ❤️ We are so happy to have you with us, and you're the greatest motivation for BON team to provide excellent service and develop more options. Being able to assist you along the way is the highest prize for us!!

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you ^^

Best regards,
Mia
BON Team.

7 de maio de 2022

Such a great app! It's still very new, but it works absolutely fine! It's very easy to use and the support team is super helpful. Totally recommendable!

Flizzer
Suíça
About 1 month usando a aplicação
Questão respondida por BON Loyalty 9 de maio de 2022

Hi Flizzer

You made our day with your awesome review 😊! With your trust and support, we will certainly work harder to improve our app in the future.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.