评论 (1,752)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年5月16日

Using BON has been a delight. I love the many features to customize my rewards program. When I needed something, customer support is always ready to help in a flash. Special thanks to Maxxie for everything. 5 stars one of my new favorite apps on Shopify.

Go For Fit
日本
26天 人在使用应用
BON Loyalty已回复 2024年6月17日

Hello Go For Fit
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年6月10日

Best customer service ever. Maxxie was attentive, kind, and patient with me. I am super satisfied and recommend this app to everyone! Quality & Service is top-tier.

GLOSSYFINDS
美国
24天 人在使用应用
BON Loyalty已回复 2024年6月17日

Hello GLOSSYFINDS
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年8月5日

Hazel was kind and helpful! A welcome interaction! Thanks, Hazel!

Gaia Rain Emporium
美国
30分钟 人在使用应用
BON Loyalty已回复 2024年8月7日

Hello Gaia Rain Emporium,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年6月14日

Before using BON, I had many questions about the app and reached out to the team. Cara was incredibly helpful and patient in addressing all my doubts. When I started using the app, Anna was also very quick to respond to my requests. I highly recommend BON to potential users, especially for their top-notch customer service!

CURVA FABULOUS
马来西亚
大约19小时 人在使用应用
BON Loyalty已回复 2024年6月17日

Hello CURVA FABULOUS,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年5月6日

Maxxie is doing her best for sure, about the program itself is too early to say something. What I don't like that there is some pretty long pause between the order and the rewarding, will see how it will go.

SKINLIST
荷兰
10个月 人在使用应用
BON Loyalty已回复 2024年5月8日

Dear SKINLIST,

We sincerely appreciate your satisfaction with the quality of service provided by our customer care team members, especially Maxxie 💖

Regarding the waiting time to receive reward points for some orders, this is contingent upon the volume of orders generated simultaneously. Please rest assured that the system will sequentially issue points for each order. We will closely monitor the process of issuing points for orders in your store and provide weekly reports for your oversight. We hope in this way, you can be fully confident that the memberships are consistently managed.

Thank you for your candid feedback. We hope to have more opportunities to work together so that you can comprehensively evaluate our services and products. We look forward to speaking with you soon via phone or chat 🙏

2024年6月19日

Maxxie was very kind, quick to respond, and reflected requests more quickly! Very, very good.

Vibe Twelve
美国
9天 人在使用应用
BON Loyalty已回复 2024年7月3日

Hello Vibe Twelve,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年5月23日

Outstanding support from Cady, Maxxie, Sophie, and others. Fast service, always responsive, and they consistently help me with my questions.

Hobbykort
瑞典
6个月 人在使用应用
2024年5月24日

From the moment I got on the app, Cady assisted and guided me through the setup. Although I didn't need much help, she insisted on giving me suggestions which ended up being very helpful. I like the immediate support of this app!

Glove Master
加拿大
大约1个月 人在使用应用
2024年7月16日

Nice app and great customer service from Hazel!

CHIANN
马来西亚
大约16小时 人在使用应用
BON Loyalty已回复 2024年7月17日

Hello CHIANN,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年7月19日

Wir sind von einer anderen Loyalty App zu BON gewechselt.
Das Onboarding war vorbildlich. Der Punktetransfer hat perfekt geklappt.
Die App läuft ausgezeichnet. Sehr übersichtlich und viele Einstell- und Brandingmöglichkeiten. Support bei Fragen ist sehr schnell und wird in kürzester Zeit bearbeitet. Online Chat mit dem Support klappt hervorragend.
Die App ist sehr empfehlenswert. 5 Sterne

DER DOG.STORE
德国
20天 人在使用应用
BON Loyalty已回复 2024年7月22日

Hallo DER DOG.STORE,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!

Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!