评论 (1,753)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月14日

サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。
時間交代?で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。
質問への回答もスピーディでとても助かっています。

まだ運用前ですが、安心して進められそうで選んでよかったと思っています。

ネコソダテ®日本で唯一のまじめな首輪®専門店
日本
28天 人在使用应用
BON Loyalty已回复 2024年9月15日

こちらの素晴らしい5つ星のレビューをいただき、誠にありがとうございます、ネコソダテ®日本で唯一のまじめな首輪®専門店様!

もし何かご不明点やお手伝いが必要な場合は、どうぞお気軽にご連絡ください。私たちのウェブサイトから直接チャットしていただくか、help@bonloyalty.comまでメールをお送りいただければ、いつでもお手伝いさせていただきます!

どうぞよろしくお願いいたします。

2024年10月22日

Die App braucht etwas Geduld, bis man alles eingerichtet hat, aber der Kundenservice ist der beste, den ich je gesehen habe. Innerhalb von Sekunden hat man eine Antwort und die nehmen sich so lange Zeit, bis wirklich alles klappt. Sehr sehr gut

kaiporten.de
德国
3天 人在使用应用
BON Loyalty已回复 2024年10月25日

Hallo kaiporten.de,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!

Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!

2024年7月18日

Une application parfaite et un support client incroyable

Omorfiá cosmetics
瑞士
4天 人在使用应用
BON Loyalty已回复 2024年7月22日

Bonjour cosmétiques Omorfiá,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !


Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !

2023年12月6日

My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.

Old Cumberland Co.
美国
大约1年 人在使用应用
BON Loyalty已回复 2023年12月12日

Hello Old Cumberland Co.

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

2024年5月5日

Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.

Scrap en masse
加拿大
大约1个月 人在使用应用
BON Loyalty已回复 2024年6月18日

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023年12月22日

I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.

As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!

While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.

Mr Wrinkles Petcare
加拿大
3个月 人在使用应用
BON Loyalty已回复 2024年1月14日

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2024年6月20日

First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.

menstruflow GmbH
德国
大约1小时 人在使用应用
BON Loyalty已回复 2024年7月3日

Hello menstruflow GmbH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年4月15日

For the last few days, we have been looking for a loyalty points app, finally, we found BON at 3 A.M, her service (Maxxie) absolutely amazes me; she & her team can fulfill what I've been looking for: a customizable widget, built for Shopify, affordable price, live chat 24/7 (almost), even their back-end UI is so so great. They put their heart into this business! I will wait for you in Bali.

james store123
印度尼西亚
大约2个月 人在使用应用
BON Loyalty已回复 2024年4月17日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年4月24日

I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!

Miribel Naturals
美国
大约2个月 人在使用应用
BON Loyalty已回复 2024年6月17日

Hello Miribel Naturals
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年4月1日

This is really a great and user friendly app! Efficient and excellent customer service! Especially thank you to the customer service staff Chelsea! Nice, helpful, prompt response, patient!
Love BON! Strongly recommended!

OSCO - Natural and Organic
香港特别行政区
1年多 人在使用应用
BON Loyalty已回复 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!