评论 (1,752)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月23日

Great App so far! Everything you need, plus exellent support by Jean :) Thanks for your help and fast response.

woody Onlineshop
奥地利
5个月 人在使用应用
BON Loyalty已回复 2024年9月24日

Hello woody Onlineshop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月8日

By far the best customer service I have experienced of any apps on Shopify. They are responsive and incredibly helpful. The app itself has been performing as it should and I am happy to have made the switch to BON.

Sloppy Chops Co.
美国
30天 人在使用应用
BON Loyalty已回复 2024年10月10日

Hello Sloppy Chops Co.,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月10日

A GOOD APP AND AN INCREDIBLE CUSTOMER SERVICE.
It is new experience for us and we will measure in the following months the result. But I want to highlight the incredible work of their support team answering all my questions at any hours. They have been always nice and supportive. Thank you to Mia, Hazel, Jean, Maxxie Sophie for the help !

Mas Amiel
法国
17天 人在使用应用
BON Loyalty已回复 2024年10月13日

Hello Mas Amiel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月1日

It's quite useful and easy to use. Customer service is great.

Beadable Bliss
中国
1年多 人在使用应用
BON Loyalty已回复 2024年10月2日

Hello Beadable Bliss,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月17日

So after much research, we decided to try BON for our first ever reward system and so far we are delighted!

The app is so easy to work through, setting up points and rewards, customising. Its well set out and very user friendly, I worked through it in no time.

There is lots of useful instruction sheets and videos to put it live on website, however I am not very good in this area so I was stressed a little ha. However I met Hazel on the live support chat (which is outstanding - there seems to be someone live all the time). Hazel made it so easy, she kindly checked everything for me and got it up and live on website within minutes.

It looks amazing, we are so happy with it so far and excited to see what results it has on our sales. However as a newbie with little website tech, this app was easy and the support outstanding. Nothing was any trouble and they went above and beyond to help.

Hows Your Head Wigs
英国
1天 人在使用应用
BON Loyalty已回复 2024年10月18日

Hello Hows Your Head Wigs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年9月1日

We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).

From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).

Their app is incredibly user friendly and does exactly what you want from a Loyalty App.

It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC

But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.

Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).

Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3

LOADED
新西兰
17天 人在使用应用
BON Loyalty已回复 2024年9月4日

Hello LOADED,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月14日

Sophie has been super helpful, has answered all of my questions quickly and has imported my existing customer base without any trouble. So excited to begin using Bon!

Cleo + Kin
美国
10天 人在使用应用
BON Loyalty已回复 2024年10月16日

Hello Cleo + Kin,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年11月14日

BON has been given to my e commerce the tools i need to create a full loyalty program also referrals system. It works very fine, you can modify and translate everything, and if you need some extra help the support team will provide you an truly excellent support

Yiyi Beauty
墨西哥
2天 人在使用应用
BON Loyalty已回复 2024年11月19日

Hello Yiyi Beauty,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年11月16日

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

TopNotchDongs
捷克
10天 人在使用应用
BON Loyalty已回复 2024年11月19日

Hello TopNotchDongs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月2日

We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.

Proven Winners Direct™
美国
20天 人在使用应用
BON Loyalty已回复 2024年10月5日

Hello Proven Winners Direct™,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!