评论 (1,752)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年2月23日

App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO

Peolet
加拿大
大约9小时 人在使用应用
BON Loyalty已回复 2024年2月26日

Dear Peolet,

I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.

To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.

The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.

2023年12月4日

Anna was a great help and very very fast with the response! I recommend this app. Especially my first time with them

Lifebyteboutique
英国
大约2小时 人在使用应用
BON Loyalty已回复 2023年12月6日

Hi Lifebyteboutique

Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

2024年1月17日

Good services

FIZIWOO
马来西亚
6天 人在使用应用
BON Loyalty已回复 2024年1月29日

Hello FIZIWOO
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!

2023年11月26日

Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!

Nawlins Praline Candy
美国
大约1小时 人在使用应用
BON Loyalty已回复 2023年11月30日

Hi Nawlins Praline Candy,

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team

2024年2月16日

The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much

Luxury Sunset
英国
大约1小时 人在使用应用
BON Loyalty已回复 2024年2月20日

Hi Luxury Sunset,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

2023年12月7日

Excellent App and fantastic service!

JFC.
新加坡
17天 人在使用应用
BON Loyalty已回复 2023年12月12日

Hello JFC.

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

2024年1月1日

Excellent Service

Lovesy
美国
20天 人在使用应用
BON Loyalty已回复 2024年1月14日

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2023年11月22日

Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.

Filter-Flasche.de
德国
大约3小时 人在使用应用
BON Loyalty已回复 2023年11月30日

Dear Filter-Flasche.de,

Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

2023年12月11日

response very fast

SUPERGO COMPANY LIMITED
香港特别行政区
大约1个月 人在使用应用
BON Loyalty已回复 2023年12月12日

Hello SUPERGO COMPANY LIMITED,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team

2024年2月14日

the most kind and effective customer support in my life

JustHODL
尼加拉瓜
大约1小时 人在使用应用
BON Loyalty已回复 2024年2月20日

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.