BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

评论 (1,606)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年3月16日

Great Rewards program app with amazing fast customer support. Gene has been really helpful with any issues that have arised. Lots of happy customers getting their BON rewards

Border Brewing Supplies
澳大利亚
5个月 人在使用应用
BON Loyalty已回复 2023年3月20日

Good day to you Border Brewing Supplies,

It is not only Genie but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually!

If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

2023年4月13日

The support is amazing!! I used the live chat and I received a response in under 30 seconds from "Daisy" She was wonderfully helpful, and walked me through every step I needed to get to the place I wanted to be in the app. She also gave me some great advice to help me with promoting the BON Loyalty Rewards app so that all my customers could take part in the benefits of earning points!! Great app! I would highly recommend! It gives us the ability to give back to our amazing customers!!

Elemar True Beauty
加拿大
5个月 人在使用应用
BON Loyalty已回复 2023年4月13日

Hello there,

Good day, I hope you have a wonderful weekend ahead :D We'd like to thank you for your feedback, it means a lot to us! Daisy and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

2022年5月21日

This App is amazing. I am new to this Rewards program and I am happy with the customer service I received from Carrey. She was very helpful and guided me through the whole process. I like how easy it easy to set up . I highly recommend this APP.

Bellanic
美国
5个月 人在使用应用
BON Loyalty已回复 2022年5月23日

Happy Monday Bellanic 🤗

We're so thankful that you have written such kind and warm words addressed to us. Carrey is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

2023年8月24日

A visually pleasing, easy to use Loyalty app that doesn't cost the earth!

But the best part about it is the support. When I enabled the app on our website the widget was showing up, but when clicked it brought up a blank white box.

I reached out to support, expecting a response within the next day or so. Anna replied almost immediately and helped me sort the issue (which was just that I was viewing a preview of our website! Going incognito revealed there was never any real issue.)

Responsive ongoing support is a big priority for me as a new business owner and Anna's care has made a big impact on my to-do list!

Parallel Universe Limited
新西兰
5个月 人在使用应用
BON Loyalty已回复 2023年8月29日

Hi Parallel Universe Limited,

Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘

We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏

Once again, thank you for taking the time to share your thoughts!

2022年7月12日

Love using this app, it makes things very simple and user friendly. And it connects to the POS system seamlessly.

Wild Moxi
美国
5个月 人在使用应用
BON Loyalty已回复 2022年7月12日

Hi there,

You don't know how happy we are every time we come across positive reviews on our service; Cara and my team want to reach out to say thank you for that.

We wish that your boutique will have more and more customers, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

2023年5月19日

Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.

Wearable Art Shop
美国
5个月 人在使用应用
BON Loyalty已回复 2023年5月22日

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into BON Loyalty program and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team

2022年2月19日

This app was exactly what I was looking for, and best of all, it's completely free. A special thanks to Emile's support, she was super helpful and kind. I highly recommend

Otaku Fashion
巴西
5个月 人在使用应用
BON Loyalty已回复 2022年2月19日

Dear Otaku Fashion,

Our team here at BON, and especially Emile, are so delighted that you love our app and prompt customer support 🎇 Thank you so much for the 5-star review and for recommending us to the Shopify community :)

Hope you have a wonderful weekend ahead! If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

2022年1月30日

I just added this app to my store and I wanted to remove the Brandmark. I didn't think I would get a response on a Sunday, but Emile jump right in and she was a big help, along with a little conversation while we waited for the support to team to finish up. I would recommend for anyone wanting to add loyalty rewards to their shopify store. Here link is below if you ever need assistance!!!
https://apps.shopify.com/bon-loyalty-rewards?#modal-show=ReviewListingModal

Très Boujie Boutique
美国
5个月 人在使用应用
BON Loyalty已回复 2022年1月30日

Hi Très Boujie Boutique,

Please accept our sincerest gratitude for your thoughtful and detailed review 😍 Emile and our whole team are so happy to have the chance to support you today. We are all here to provide prompt service - and you are the motivation for all our efforts. I really appreciate you taking the time out to share your experience and recommend us to other merchants!

Our assistance does not have an end. We are always here for you :) If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

All the best,
Mia
BON Team.

2022年8月26日

I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.

Steffies Choice
荷兰
5个月 人在使用应用
BON Loyalty已回复 2022年8月27日

Hello,

Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2022年9月1日

Anna provided the BEST customer service. Very responsive & helpful! The app itself was easy to set up.

shopcarterlane.com
美国
5个月 人在使用应用
BON Loyalty已回复 2022年9月2日

Dear shopcarterlane.com,

We express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊

Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team