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Great Rewards program app with amazing fast customer support. Gene has been really helpful with any issues that have arised. Lots of happy customers getting their BON rewards
Good day to you Border Brewing Supplies,
It is not only Genie but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually!
If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
The support is amazing!! I used the live chat and I received a response in under 30 seconds from "Daisy" She was wonderfully helpful, and walked me through every step I needed to get to the place I wanted to be in the app. She also gave me some great advice to help me with promoting the BON Loyalty Rewards app so that all my customers could take part in the benefits of earning points!! Great app! I would highly recommend! It gives us the ability to give back to our amazing customers!!
Hello there,
Good day, I hope you have a wonderful weekend ahead :D We'd like to thank you for your feedback, it means a lot to us! Daisy and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^
In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.
Cheers,
Mia
BON Team.
This App is amazing. I am new to this Rewards program and I am happy with the customer service I received from Carrey. She was very helpful and guided me through the whole process. I like how easy it easy to set up . I highly recommend this APP.
Happy Monday Bellanic 🤗
We're so thankful that you have written such kind and warm words addressed to us. Carrey is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.
If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!
Best regards,
Mia
BON Team.
Excellent app for loyalty rewards, coupons and tier rewards. Easy to use and great customer service.
Hi Gymbros,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with our Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
Love using this app, it makes things very simple and user friendly. And it connects to the POS system seamlessly.
Hi there,
You don't know how happy we are every time we come across positive reviews on our service; Cara and my team want to reach out to say thank you for that.
We wish that your boutique will have more and more customers, and hope that the Loyalty program can play an important part in it.
Please reach out if you have any questions, we’d love to chat with you!
Best regards,
Liam
BON team
This app was exactly what I was looking for, and best of all, it's completely free. A special thanks to Emile's support, she was super helpful and kind. I highly recommend
Dear Otaku Fashion,
Our team here at BON, and especially Emile, are so delighted that you love our app and prompt customer support 🎇 Thank you so much for the 5-star review and for recommending us to the Shopify community :)
Hope you have a wonderful weekend ahead! If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.
Thank you so much for your lovely feedback 😍.
It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into BON Loyalty program and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team
I just added this app to my store and I wanted to remove the Brandmark. I didn't think I would get a response on a Sunday, but Emile jump right in and she was a big help, along with a little conversation while we waited for the support to team to finish up. I would recommend for anyone wanting to add loyalty rewards to their shopify store. Here link is below if you ever need assistance!!!
https://apps.shopify.com/bon-loyalty-rewards?#modal-show=ReviewListingModal
Hi Très Boujie Boutique,
Please accept our sincerest gratitude for your thoughtful and detailed review 😍 Emile and our whole team are so happy to have the chance to support you today. We are all here to provide prompt service - and you are the motivation for all our efforts. I really appreciate you taking the time out to share your experience and recommend us to other merchants!
Our assistance does not have an end. We are always here for you :) If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
All the best,
Mia
BON Team.
I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.
Hello,
Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Anna provided the BEST customer service. Very responsive & helpful! The app itself was easy to set up.
Dear shopcarterlane.com,
We express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊
Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team