Appointment Booking App | BTA , Počet recenzí: 438

Initial setup is a bit complicated, but their support is friendly and super fast. It works very well.

This app is awesome.
It is the main app that drives our web site.
We love the functionality for any kind of booking capabilities. I looked at 7 other apps, all of them were clunky, not working right or did not deliver on the functionality.
Zatya clearly know what they are doing. PS
The tech support is just top notch. I had so many questions and requests and they were able to solve all of them (mostly due to my misconfigurations from so many options that are available).
They were able to find conflicting code with other apps/themes that made life so much easier.
This app/company rocks.

Comparable booking apps cost $600/month. BTA has almost everything. It takes some work to take advantage of all the features, but Support from BTA is fantastic -- quick to respond and very effective and helpful. With other apps, almost every little additional feature costs extra--not with BTA. The world needs more companies like Zetya!

At first found this app a bit difficult to use. However, this is mostly because of the many features that it offers. After spending some time on it, it became much easier. Support is quick to reply and many articles are written to help with all sorts of issues.

I tested about 8 booking apps available in Shopify. BookThatApp is the only one that provided most of our complicated requirements. With Covid, there are lots of restrictions and this produced more complicated scenarios for us. We understand that the out of the shelf product do have limitations and I know that I kept on bugging the support team with a lot of questions. The support team is very quick to respond and very knowledgeable. The only thing that I can think that needs improvement is to provide a timeline for bug submissions. I understand that this is by first come first serve basis. We users would need to know the delivery of the bug so that we could decide if we can wait or if we need to have an alternative. Other than that, the team is great and the app is heaven sent to us.

For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.

We added this to our site and are excited to have the ease of use with rental bikes, skis, and more. Their technical support was excellent to dial in our product pages too. Well worth the $25.

We have just launched our new experience/tour booking website for Journeys we produce and offer in Paris France. The implementation process was very smooth with shopify and I highly appreciated the level of service offered by the team at BookThatApp (Rob). I look forward to using the app as our business picks up but it is comforting at this early stage to know that I can rely on a professional team which is very responsive and can quickly grasp our expectations/asks.

Very responsive online support. Mahalo!

App functions well enough but customer support SUCKS. I booked with these guys for 6 months and couldn't take it anymore so I found another solution. Every time I had a problem they would respond with "well that's not included but you can pay us more and we'll fix it" or "our app never did that" when functionality would stop working suddenly. Customer service always treated me like an idiot and refused to help while my customers couldn't pay me for my services because of their app. I was paying these guys $20 a month which is almost as much as the entire website and could never get help. Unfortunately, they have a monopoly on the booking market in regards to Shopify so there aren't many other options. My suggestion would be to use a different web platform if you want to rent products. Shopify isn't built to handle rentals easily. It's constantly a workaround to get things to work.