Appointment Booking App | BTA , Počet recenzí: 438

Love this App. Has worked very well for us.

This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs.

www.axesschronos.com

Great app for bookings, the support team is the best ever.... with you all the way.
..
I totally recommend this app

Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.

The app is great for accomplishing a lot of complex setups, but it has two major design problems that won't allow businesses that have tasting rooms, like a brewery or winery to use the app. Unfortunately, they don't have a way to provide feedback or request product enhancements to the developers either. I found their support to be very condescending at times, and they tend to treat you like you're an idiot rather than try to help you understand their product. The app makes the assumption that a staff member can't handle appointments/reservations of a capacity of more than one person. I get that makes sense for a lot of businesses, but I think that decision should be up to the end-user and not enforced by the app. Like most small tasting rooms we are limited in staff so we need to be able to not allow people to book appointments for a tasting if our staff is out of the office or busy, and the app determines staff free/busy time by syncing with any calendar app that supports iCal, which is a really nice feature. But there is no way other than associating a staff member to an appointment type to block out a time slot based on staff availability unless you associate that staff member to the appointment type. Once you do that you've limited the number of people that can attend an appointment to 1 person because one staff member is limited to a capacity of 1. Like most small tasting rooms we only have one bar where we do private tastings, and it seats 8 people, so when we schedule a private tasting we limit it to 8, but again, we can't both limit appointments based on staff availability AND the capacity of our tasting room bar, it's one or the other. If they would just fix staff resources so we could define the capacity a staff can handle then everything would work just fine, but they refuse to even consider it from my discussions with them so far. Their only recommendation was to use equipment in place of staff because if you can set capacity on equipment, but the equipment type doesn't allow you to associate a free/busy calendar to it. Their underlying schema must support capacity for staff because when you export staff from the product to CSV there is a capacity/inventory column that is set to 1 for staff, but they said it's hardcoded and can't be changed (I already tried importing with the Inventory set to 8, and it just reset it back to 1). And there's no way to file enhancement requests to their development team. Honestly, the product is so powerful I really find it hard to believe that there isn't a way to accomplish what I need, but to date, their support has been of little help trying to help me solve it, and they no longer offer paid install/configuration support so you're going to be stuck figuring out difficult setups by yourself because their support gets impatient really quick if there isn't an easy answer to your problem...I've practically begged to pay them in the past and they have no interest at all. The primary reason I'm giving it a 2-star rating is because of their support and unwillingness to accept product feedback or enhancement request other than filing a support ticket, which to date just keeps getting closed with the resolution that the product can't do what I need. And their unwillingness to do provide custom support even if you're willing to pay for it. It's very possible that I was just unlucky and happened to get the same person every time I opened a ticket, but I've opened quite a few tickets over the past several months and I had the same experience each time. I'm not giving up yet, mostly because there aren't many better options, and I'm just hoping with a little more tweaking I'll figure something out. This all said, if I was the type of business like the ones they discuss in a lot of their examples, I probably would have had a much better experience and a lot fewer problems. I could see giving it a 4 star, maybe a 5-star rating if I didn't have to talk to their support and I was running a hair or nail salon. Also, take a minute to read all the responses to any reviews that didn't give a 4-star or higher rating and that will be the type and tone of responses you will get from their support when you run into tougher problems to solve. I would guess that there are probably a much higher percentage of people that use their products that never have to deal with support, if you're one of them then you probably love the product.

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

It does what it says, easy to setup and run it

Best App out there! Covers all we need for our rental business.
Great service too. All set and done in no time. Thanks for that.

I really like this app! It's easy for my clients to use and the support desk is super to work with when I have a question. I am not a tech person at all, so I would suggest paying them for the install.