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Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests.
They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!
Really glad the customization helped,huge thanks from Rana and Sisco. We’re here anytime you need us.
I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.
Thank you for sticking with BTA for so many years 🙏
Really glad it’s been a great fit for your tour reservations, and that our support has been quick and helpful. We’re here anytime!
I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!
Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!
Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!
Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.
Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.
This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it.
Thank you!
Glad to hear everything is set up just right! We’re always happy to help make things easy
So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!
Adding an update to say their support team has been great. They’re always available and willing to help us find a solution whenever we reach out.
Wow, thank you for the wonderful review, and for taking the time to update it too! We're so glad the app has been a great fit for your shop, and that the deposit feature is hitting the mark for your bookings.
We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.
Thank you for the great review! We're glad our widgets are working well for managing your classes, courses, equipment hire, and appointments.
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Thanks for the feedback! We’re glad our team could help and support you whenever needed.
BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs.
Would highly recommend it!
Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth