Appointment Booking App | BTA

We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time.

We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

We had been selling "Open Admission Tickets" to our museum from our Shopify shop but the fact that the visitor numbers were growing exponentially required us to have a Bookings Engine to manage the number of tickets and set capacity limits for each date and timeslot. BookThatApp was bolted onto Shopify and the existing product template page was enhanced as a result. The customer can now immediately see the availability and the choice of what Tour to go on is now being managed by the customer rather than our staff having to hide tickets from our Shop when it's full (messages shown to customer during the booking process guide customer into choosing different date or time). Our staff now have an immediate overview of "whos coming in when". We love the many different setup options to deal with the many variant options and when we had to close the museum for public tours in the coming months due to a private hire event, we were able to "BlackOut" all tickets online for the day in a matter of just a few clicks in the BookThatApp admin ... Happy Days! As a result of the operational ease of this, we have reduced the ticket prices for online purchase only and have been able to reduce the queues at the tills in museum since more and more people are prebooking online now.
Christine and her team have been very helpful in the implementation process while working with our web developers for Shopify shop and whenever help was needed, we always got immediate support.

These 5 stars are given wholly to Book That App's tech support team, with sincere gratitude.

Upon my recent migration to a new Shopify theme, I suddenly found myself with a number of severe calendar and booking-related issues happening all at the same time. These were big, visible customer-facing problems that urgently needed to be addressed and had me feeling helpless. I had troubleshot for days and hours before finally reaching out to the team, jaded due to past experiences with other platforms’ customer service. Simply put, I was skeptical that help would arrive and didn’t want to get my hopes up. There's nothing quite so unnerving as needing immediate assistance and having no idea if and when your web-form-submitted pleas for help will catch anyone's attention or get a reply. It always feels a bit like throwing a message in a bottle into the ocean, hoping it will reach someone, but never knowing if or when it will.

Finally, after another full day of troubleshooting, I submitted several support request tickets late in the evening as a last resort. It was after 10 pm, so I had accepted that I'd be going to bed unsettled and anxious, and waking up to who-knows-how-many confused customers the next morning. But then, like a beacon of light coming out of the sky, I started receiving real, human feedback and assistance immediately! Albert's late PM hour responses to my SOS literally felt like having a life raft thrown to me. He jumped on my cases immediately, and by the time I did head to bed, 2 out of 3 of my issues were fixed, if not well on their way to being fully resolved. The next day, Rob picked up seamlessly where Albert left off, and guided me the rest of the way to complete resolution.

To get to interface with one exceptional tech support rep alone is rare, so to be able to benefit from the combined efforts of such a talented team was nothing short of outstanding. Even for its faults, I will no longer be getting angry at my Book That App software if and when I encounter roadblocks or issues I can’t figure out, knowing now that their dedicated tech support team is as responsive, diligent and thorough as they are, and completely accessible to me at my fingertips. Thank you guys, you really are such an asset to your company, but even more importantly, to the people whose small businesses and livelihoods rely on your product every day.

Gratefully,
Kristin

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!

Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking.

Took a little while to iron out some display options, but now it's how we like it.
Great support too.

Great App, get it if you need to sell courses and book online.

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!