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Sisco has helped me in different occations and everytime it's been super helpful and patient while helping me fixing some minor problems that I had no idea how to address.
Thank you so much
Thank you so much. this made my day! Always happy to help. Don't hesitate to reach out anytime! 😊
Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.
Thank you for your review. We strive to provide the best support to our merchants, we're glad you've had a great experience
We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again.
This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful.
The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference.
Highly recommended for rental businesses using Shopify.
Thank you for the kind words! We're glad we could help sort things out quickly. Happy to hear BookThatApp is working well for your rental business!
Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly.
While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation.
We really appreciate all the support and would definitely recommend them!
Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.
Sisco was so helpful with the issue I was having with the app on my webpage! He knew exactly what the issue was and easily walked me through how to fix it!
Thank you so much for your review! We're glad our support team could resolve your issue as fast as possible
Easy to use and understand. Excellent support and friendly can-do attitude. Much appreciated as am out of my depth in the technical realms!
Thank you for your review - we're glad to be able to provide support when needed.
À chaque fois que je demande de l'aide, il me réponde très rapidement et ils sont super efficaces. Excellent service à la clientèle!
Merci beaucoup ! 😊
This app generally works well although we've had a few bugs to work out of the system. Customer service has been helpful though.
Thanks for the feedback! Glad support's been helpful, let us know if issues pop up.
