Recensioni (458)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 11 dicembre 2023

Needs more development.
I used your app for almost 4 months as an Activity/tour booking system for adult and children tickets. However, I had to uninstall it due to several issues.

First, the app didn't allow bookings during events, resulting in the loss of many ticket sales. For example, if we had an event running from 9am to 5pm, customers could only book before 9am. I suggest adding a feature in the backend, like a checkbox, that allows us to "allow customer to book while event is in progress," similar to other apps.

Second, the enrollment and runsheet reports combine the totals for adults and children, making it difficult to track individual ticket types. This requires manually checking each booking. It would be helpful to separate each ticket variant in reports to easily track the number of tickets sold for each type.

I hope you can fix these issues soonest.

Emirates Bio Farm
Emirati Arabi Uniti
10 mesi di utilizzo dell’app
BTA Commerce, Inc. ha risposto 6 dicembre 2023

Hey there, thanks for your honest review. We would greatly appreciate it if you could provide your recommendations on what we can improve on. Looking forward to hearing back from you!

3 agosto 2023

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

WA Barista Training Lab
Australia
Oltre 4 anni di utilizzo dell’app
BTA Commerce, Inc. ha risposto 6 settembre 2023

Thanks for the recommendation 😊! And for the awesome review!

28 novembre 2023

I was really stuck with an issue and was worried I wouldn't be able to follow the Helpdesk replies. I was wrong! d'Angelo was great - short, easy to understand replies and the issue was fixed. Thank you.

MT13
Regno Unito
Circa 5 anni di utilizzo dell’app
BTA Commerce, Inc. ha risposto 29 novembre 2023

We're happy to hear that you had a wonderful experience with our support! We look forward to continuing to serve you and to give nothing but top-tiered service! Please don't hesitate to reach out if you ever need any assistance from the team. Have a wonderful day ahead!

4 luglio 2023

I checked them all out. BTA has a great interface to set-up your bookings. Integrates flawlessly with Google and most import works perfectly with our theme. Something I can't say for the others. All around a great app.

If that's not enough they have one of the best support teams anywhere. Responsive to all inquiries with quick fixes. Very comforting when you rely on the app to run seamlessly.

CIRKA Distilleries
Canada
11 mesi di utilizzo dell’app
BTA Commerce, Inc. ha risposto 4 luglio 2023

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 😊️.

26 luglio 2023

this app covers a lot of options. If something isn't working the way you expected, just as the support team. they're vary knowledgeable on their product and in my experience are quick to respond and help you fix up your errors!

Bonnieheath Estate
Canada
Circa 2 anni di utilizzo dell’app
BTA Commerce, Inc. ha risposto 6 settembre 2023

We appreciate your review! Thanks for taking the time to write us one!

1 novembre 2023

D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!

MacroBaby
Stati Uniti
Oltre 2 anni di utilizzo dell’app
BTA Commerce, Inc. ha risposto 8 novembre 2023

We're thrilled to hear that you're satisfied with our support! Your 5-star review is greatly appreciated. If you ever need anything, please don't hesitate to reach out. We're here to help.

7 novembre 2023

D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful

Island Castle Rentals
Stati Uniti
10 mesi di utilizzo dell’app
BTA Commerce, Inc. ha risposto 8 novembre 2023

Your feedback is very well received! Thank you for taking the time to leave us such a great review! I'll let D'Angelo know that his efforts were appreciated!

18 luglio 2023

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion.

That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work.

Vista Ridge Driving School
Stati Uniti
Quasi 3 anni di utilizzo dell’app
BTA Commerce, Inc. ha risposto 21 luglio 2023

Thanks for your feedback! We appreciate you taking the time to writing this for us 🙂.

3 luglio 2023

So far this is one of the best apps that I've used in Shopify. It was a last minute add on for a very large event that we are doing and the awesome customer support made it totally stress free. It does exactly what we need it to do and more.

I wouldn't hesitate to recommend this app to anyone. Thanks guys for the super quick service!

Sinister Sports
Canada
4 mesi di utilizzo dell’app
BTA Commerce, Inc. ha risposto 3 luglio 2023

Thank you for your awesome review! We're excited to be a part of your e-commerce journey. The support team at BookThatApp is always ready and willing to help. We look forward to building an awesome partnership 😊!!

5 agosto 2023

I've been searching for a good booking app for long time and almost gave up, until I found this app. It 's the MOST comprehensive appointment and hotel booking app out there. They have every single feature you can think of and didn't think of, and it's bug free. Since it's such a complex app, it took me some time to figure out how to use it and try to understand every setting. The support was super helpful and patient answering my questions, and implemented my customized requests. If you need a booking app, this is the one.

Radlmann Family Ranch & Highlands Spring Farm
Stati Uniti
3 mesi di utilizzo dell’app
BTA Commerce, Inc. ha risposto 6 settembre 2023

We're happy to hear that you're enjoying our app and that you're happy with our support. Thank you for your great review!