レビュー (342)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2024年2月27日

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

GLASSROOM
アメリカ合衆国
アプリの使用期間:5年弱
BTA Commerce, Inc.が返信しました 2024年2月28日

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

編集日:2025年3月27日

Update: D'Angelo seems to no longer be working for the company and there have been many issues that have arisen recently where unscheduled dates are showing up on the widget for customers to sign up. When I contacted support for help, my inquiry was basically brushed off and I was told to contact him again if it keeps happening. When it keeps happening and this is unacceptable since I have to call customers to apologise and reschedule. I am very disappointed and will be looking for another app to replace this one.

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.

Access Point Marine Services / Powell River First Aid & Safety Training
カナダ
アプリの使用期間:11ヶ月
BTA Commerce, Inc.が返信しました 2024年5月29日

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

2024年1月29日

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

Diesel Training
アメリカ合衆国
アプリの使用期間:5年弱
BTA Commerce, Inc.が返信しました 2024年1月30日

Wow! We're over the moon reading your fantastic 5-star review! It's customers like you that make our work truly rewarding. We're committed to maintaining this level of excellence and ensuring your continued satisfaction. Thank you for choosing us, and we can't wait to serve you again soon!

2024年6月27日

Even though the app is not always straightforward, help desk is great, fast answers and great answers, which makes it a great solution for our rental and outdoors activities shop. Special thanks to D'Angelo and Jao for their support.

Relais Plein Air
カナダ
アプリの使用期間:4年以上
BTA Commerce, Inc.が返信しました 2024年6月28日

🥳🥳🥳🥳🥳

Thank you for giving us a reason to celebrate! Your review made our day. Thank you!

2021年9月29日

Great service! Our Dir. of Ops chose this plug-in and set everything up. A few years later, she moved on. I've picked up the work and although I'm pretty tech-savvy, I'm short on time. I recently chatted with BTA Support a few times and they helped me so quickly! It was such a relief. Highly recommend!

Weather or Not Accessories
アメリカ合衆国
アプリの使用期間:4年以上
2023年8月3日

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

WA Barista Training Lab
オーストラリア
アプリの使用期間:4年以上
BTA Commerce, Inc.が返信しました 2023年9月6日

Thanks for the recommendation 😊! And for the awesome review!

2023年6月20日

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Angelic Roots
アメリカ合衆国
アプリの使用期間:約4年
BTA Commerce, Inc.が返信しました 2023年6月20日

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

2018年9月12日

We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended

Pots & Plants
アメリカ合衆国
アプリの使用期間:約4年
2019年5月14日

Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop

Gravitee Boardshop
アメリカ合衆国
アプリの使用期間:約4年
BTA Commerce, Inc.が返信しました 2019年6月7日

Thanks for taking the time to leave us a review. We are glad you found our support team helpful!

2024年2月14日

Awesome customer service by Angelo! BTA works very well for our inflatable rental business.

Jeu Gonflable Québec
カナダ
アプリの使用期間:4年弱
BTA Commerce, Inc.が返信しました 2024年2月15日

Thanks a million for your feedback 🤩🤩🤩🤩🤩 !

We are happy that you are satisfied with our customer service, and with our app!

Thanks again! We look forward to providing you with our continuous 5-star support!