レビュー (515)

総合評価
4.7
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の8%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2023年6月14日

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
カナダ
アプリの使用期間:7年以上
BTA Commerce, Inc.が返信しました 2023年6月20日

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

2020年5月1日

makes scheduling easy & at your fingertips... Easy to navigate, avoid conflicts and block out dates

Paddleworks
アメリカ合衆国
アプリの使用期間:約7年
編集日:2023年7月16日

Edit: The following issue from 2018 has been fixed. My experience in recent years has been positive. Thank you BookThat!

If your product has a capacity limit, be warned: there is an integration issue between Book That and Shopify that has yet to be resolved. Therefore, if your customer leaves their class/tour in their cart or if they respond to an abandoned cart email, they will be able to purchase the class/tour--even if it's sold out. Further, those bookings will not appear on your run sheet "roster." We've had several very dicey and embarrassing moments when classes overfilled, catching us off guard and making us look very amateurish. We teach cooking classes, so not having enough ingredients for paying customers is an epic fail. I am not alone in this experience. Read through these reviews, and you'll read about other companies with overbooked tours and classes.

Of course, you can manually monitor your Shopify sales and compare them against your Book That bookings, but I don't feel I should have to go through this added layer of effort--it's the reason why I pay for the app.

Book That is aware of the issue and is currently unable to rectify the problem as they are unable to access the code. We have paid two different third party developers to help us with this issue and our current workaround is: 1) adding a cart timer and 2) directing abandoned cart emails to the product versus the cart. Neither are fixes nor make for a positive customer experience.

For a booking app that works with Shopify, this is our only option. Once Shopify and Book That work out this issue, this will be a five-star product.

Red Stick Spice Company
アメリカ合衆国
アプリの使用期間:約7年
BTA Commerce, Inc.が返信しました 2019年3月22日

Thanks for taking the time to update your review! We are glad to have you as a long-term customer 😊

2017年5月14日

Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.

Lavender Pond Farm
アメリカ合衆国
アプリの使用期間:7年弱
2021年4月1日

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

Sherwani King
イギリス
アプリの使用期間:6年以上
編集日:2020年2月11日

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend ⭐⭐⭐⭐⭐

Stitch Studio
イギリス
アプリの使用期間:約6年
BTA Commerce, Inc.が返信しました 2019年3月12日

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app.
The Team @ Zetya

2018年9月12日

We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended

Pots & Plants
アメリカ合衆国
アプリの使用期間:約6年
2018年12月3日

Great app which is instrumental for our needs. Really great customer support. Highly recommended!!!!!

Tyler's Trees NYC
アメリカ合衆国
アプリの使用期間:約6年
2019年1月11日

BookThatApp is by far the best booking app on Shopify. Easy installation and great support if you need any assistance with customization.

Regent Park Collective
カナダ
アプリの使用期間:5年以上
編集日:2020年4月10日

This app helps my customers select a date to rent a garment. The customer support team are really great

Love it Loan it
ニュージーランド
アプリの使用期間:5年以上