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Zetya is awesome! While adding functionality to my website another developer broke some custom code BookThatApp by Zetya wrote for me last year. When I contacted Zetya to see if they could determine what happened, they responded instantly, corrected the problem quickly, AND didn't charge me for fixing a mistake someone else made!
Also, if you need appointment booking software their BookThatApp app is stellar.
I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional.
Zetya is a great company and BTA is a truly helpful booking app!
Great solution!
Blends so well with Shopify, great support.
What more can you ask for..? :)
I use BookThatApp for my escape room business, it's really easy to use and has a good amount of different functions for everything I need. Best of all though is their customer service, whenever I have an issue (whether it is through a mistake I have made, or a small glitch somewhere) they are really quick, thorough and helpful (and also friendly and don't make you feel too silly!) . Would recommend to any business owner.
This is an amazing app that helped us relaunch our couture rental store on shopify's platform. It keeps everything extremely neat, easy to use for customers, clean appearance, and even better behind the scenes interface. No more cycling through countless pages and programs to keep track of our rental schedule.
The few times we did run into trouble (as we are not coding experts) they helped within minutes of sending in a help desk ticket. MINUTES! You literally cannot find that level of help anywhere in the online world. Highly recommend to anyone looking for a booking app.
I have been using BTA for about 3 years now and it has only become better and better! I rely on the calendar to view my bookings daily, it's like having a PA. The app is seamless, easy to use and customer friendly, I use it for both product hire bookings and appointment bookings - it can suit a range of needs. Highly recommend this app for any hire or booking based businesses
Customer care is very great!!
App integrated perfectly on my store with rob about support.zetya.
The best app for booking.
I have been using BookThatApp since August 2015 on my website, www.myweddingdecor.com.au. I use it in the Hire section to allow customers to know exactly when event decor is available to rent. The ease of being able to lock in a particular calendar date and to book decor for hire has made my rental side of my business grow significantly. I don't think it would have grown as easily without BookThatApp. The app does not "play" nicely with some of the other apps on the market, namely "Quantity Breaks" but I hope they will fix this in time. Nonetheless, this is a godsend.
App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes!
The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!
We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.
I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly.
Thank you!