レビュー (517)

総合評価
4.7
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の8%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2024年9月13日

I've been using this app with Shopify for almost 10 years, and I love it. The customer service is the best. They are so patient and work me through even the most basic stuff to make my booking system work well for my students. I've never had a bad experience with their customer service team. Shout out D'Angelo!

Made Sewing Studio
アメリカ合衆国
アプリの使用期間:10年以上
BTA Commerce, Inc.が返信しました 2024年9月16日

We truly appreciate you taking the time to leave us such an awesome review! We are happy to hear that you had a great experience with our support, and that you are enjoying the app. Thank you for your review, it means a lot to us! 😊

⭐⭐⭐⭐⭐

2024年9月11日

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
アメリカ合衆国
アプリの使用期間:7年弱
BTA Commerce, Inc.が返信しました 2024年9月16日

You have made our day with your review! Thank you! 😊

2024年11月4日

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

SymbiOp Garden Shop
アメリカ合衆国
アプリの使用期間:2年以上
2024年11月12日

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Clay Casa
アメリカ合衆国
アプリの使用期間:3年以上
2024年9月9日

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
アメリカ合衆国
アプリの使用期間:4年以上
BTA Commerce, Inc.が返信しました 2024年9月10日

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

2024年9月18日

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Wellington Chocolate Factory
ニュージーランド
アプリの使用期間:5年以上
BTA Commerce, Inc.が返信しました 2024年9月19日

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

2024年9月19日

João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you

London Christmas Tree Rental
イギリス
アプリの使用期間:2年以上
BTA Commerce, Inc.が返信しました 2024年10月1日

On behalf of João, thank you for a terrific review!

2024年8月21日

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
イギリス
アプリの使用期間:3年弱
BTA Commerce, Inc.が返信しました 2024年9月10日

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

2024年9月30日

I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))

Trip Store
インドネシア
アプリの使用期間:27日
BTA Commerce, Inc.が返信しました 2024年10月1日

Hi there!

Thank you for your great review!

I wanted to comment on your below point:

"The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))"

This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota.

With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms.

If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails:
support@bookthatapp.com or support@zetya.com.

Have a wonderful day!
Success Team at BTA

2024年9月6日

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
南アフリカ
アプリの使用期間:2年以上
BTA Commerce, Inc.が返信しました 2024年9月10日

On behalf of Sisco, thank you!!