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We have just launched our new experience/tour booking website for Journeys we produce and offer in Paris France. The implementation process was very smooth with shopify and I highly appreciated the level of service offered by the team at BookThatApp (Rob). I look forward to using the app as our business picks up but it is comforting at this early stage to know that I can rely on a professional team which is very responsive and can quickly grasp our expectations/asks.
Very responsive online support. Mahalo!
We are a Ski rental shop, we have choosen to use Bookthatapp to manage our online bookings. Our store still in construction but after several tests, the app seems work very well, and corresponds to what we are looking for. The most remarkable thing is the great costumer service, efficient and fast response. Many thanks to Rob for his support during the set up process. We recommend !
We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year.
The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits.
BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for.
With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs.
Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.
We use this app to book events on our online store. Amazing app, and very quick support! Works like a charm.
I tested a couple of other apps before this one. This app does all of the things we needed a rental/reservation app to do. I've reached out to support a few times and every single time, the team responded within minutes. I had an issue with the manual install and they not only fixed it immediately, but they kinda went above board to make sure the app was working properly. I was happy with the first couple of support responses, but having reached out to them again and again, and that they were so prompt and helpful, I was compelled to share it here! Definitely worth trying them!
Easy to use and the customer support is superb!
Your satisfaction is our top priority. We're grateful that you chose us and look forward to continuing to serve you with excellence.
This app is the answer to all my manual booking issues. This is a weight off my shoulders not to mention a professional solution my customers are loving. The support I received is also next to none. When issues arose around knowledge of set up and functionality they were quick to offer clear and concise advice. They even went on to help with installation of extended functionality based on my unique needs. I highly recommend the app and the support behind it.
We like to refer to this app as Bookify ( sorry eh ) - it makes booking our client experiences easy to use on both ends and when we are stuck with a config error the response is quick, friendly and on point.
So far its been a great app and many bookings have come through without an issue. Excellent fast customer support too.