Recensies (520)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
13 augustus 2018

I could not be any happier with the support staff.

This app is flawless if you have a rental business like I do.

Grillboats
Canada
6 maanden gebruiken de app
18 januari 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

LA DESIGNER HIRE
Australië
6 dagen gebruiken de app
Bewerkt 18 maart 2020

Excellent customer service. Rob was super responsive and efficient when dealing with questions I had about the app.

Our business is on hold until November. Rob helped us find a solution to keep the app until then without being charged. A business with integrity!

SkiGala
Oostenrijk
6 maanden gebruiken de app
24 februari 2020

This must be the best app for managing appointments, classes, rentals, tours and tickets on Shopify and the customer service is even better than the app itself. I had some teething issues getting the App set up but the team, especially Rob, were incredibly helpful and ensured it was up and running to my requirements in no time. Would highly recommend this app

TapTicks
Verenigd Koninkrijk
6 maanden gebruiken de app
26 november 2018

Rob from BookThatApp has helped me TREMENDOUSLY. He responds to all of my questions within 24 hours and with very thorough and easy to follow directions. BookThatApp is so far awesome and has swayed me to stay with Shopify because without it I would not be able to track my bookings for my Rental items. Thank you Rob and BookThatApp for all your continued support and being patient with me throughout all my endless questions! Highly recommended app!

The Wedding Wives
Verenigde Staten
6 maanden gebruiken de app
Bewerkt 29 april 2021

Me being a demanding costumer, I had a great costumer experience with the support team. However, there is Alex from the support team who is on either his/her own personal vendetta, actually does not read the questions I am asking or he/she is lacking costumer obsession. He/she blocked me from the support service, since I told him/her that I will rather wait until another employee is back online again. (I may have send him 50 best tips and tricks for costumer service). I really recommend this app and love the costumer support, but cross your fingers when Alex is answering your call for support. It is unprofessional, does not stand for the high quality service of the app and shines a bad light on the service provided.

Wirtestendich
Duitsland
5 maanden gebruiken de app
5 juni 2020

This App works extremely well. The Support Team is absolutely superb! They consistently get back to you and are very helpful. They saved me hours of stress (literally, they are a Godsend) - 10/10 would recommend.

Still Water Alchemy
Canada
5 maanden gebruiken de app
4 december 2018

I had a seemingly niche problem. However, the support desk was really excellent in their support. Detailed feedback, fixes, and rapid response times. Great!

Alencho
Verenigde Arabische Emiraten
5 maanden gebruiken de app
8 september 2023

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

GT Games
Canada
5 dagen gebruiken de app
BTA Commerce, Inc. heeft geantwoord 8 november 2023

It's customers like you that make our job a pleasure. We're elated to have provided you with a great experience. If you ever have any suggestions for how we can improve, please let us know.

15 mei 2017

This app is just what I need to easily schedule our paint and sip and crafts classes. I like that it immediately reflects changes made to products in Shopify. Thanks Zetya!

Arts Crafts Social Club
Verenigde Staten
5 maanden gebruiken de app