Recensies (520)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
15 maart 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

ARTualize
Singapore
Ongeveer 2 maanden gebruiken de app
4 augustus 2016

Great app and great customer service

Kick Scoot Uk
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Bewerkt 14 januari 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Release
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
BTA Commerce, Inc. heeft geantwoord 14 januari 2021

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running.

Best of luck with your online store!

-The Zetya Support Team

28 augustus 2020

Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown.

Recommend the app, not the support.

None
Verenigde Staten
Ongeveer een maand gebruiken de app
2 februari 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

CLAIRAMOR
Verenigde Staten
Ongeveer een maand gebruiken de app
BTA Commerce, Inc. heeft geantwoord 20 juni 2023

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

20 februari 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
Verenigde Staten
25 dagen gebruiken de app
BTA Commerce, Inc. heeft geantwoord 21 februari 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

28 februari 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Scratch Makerspace
Verenigde Staten
Ongeveer een maand gebruiken de app
15 april 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Deep Blue Eu
Spanje
Ongeveer een maand gebruiken de app
22 oktober 2021

Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.

Studio Mondine Vessels
Verenigde Staten
Ongeveer een maand gebruiken de app
15 november 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Mamie Ruth
Verenigde Staten
Ongeveer een maand gebruiken de app
BTA Commerce, Inc. heeft geantwoord 16 november 2023

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top-notch support is a priority for us, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience.

Your feedback is invaluable to us. Should you ever need further assistance or have suggestions for how we can continue to improve, please don't hesitate to reach out. We're always here to help and eager to make your experience even better.

Thanks once again for choosing our app and for taking the time to share your experience. We truly appreciate your support.