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Works great.
We had some problems in the beginning, but they are very quick with responding and resolving problems. You have to consider a lot of ittt's for rental and they manage to control them all.
If you ask a question if something will be possible, they not only answer, but manage to fix things before the answer.
Of course depending on the day and hour, but often they answer within an hour!
Could not wish for more at this point.
UPDATE: 5 years later: It's still working like a charm. Had some problems with integrating into a new theme, but they helped me out on the same day without any problems!. Keep on rockin'!
Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.
You have made our day with your review! Thank you! 😊
I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.
We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.
We are happy to hear that you enjoy our app and our services. Thank you for your review!
We are a smaller art studio that offers a lot of classes with online registration and have been using the app for about 4 years. This app has been perfect for what we have needed. It allows us to capture all the necessary questions we need when having clients register, it sends reminders and allows us to email a group all at once about the event. Not only do we book classes we also book private events, and this App generated a calendar we can place on our website allowing community members to see what is occurring on different days.
Anytime I have had an issue their support team has quickly helped to resolve the issue and show me what I can do moving forward. I highly recommend the app.
We appreciate you taking the time to leave us a review! We're also happy to hear that the app serves your business well.
2026 Update
Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem.
As always, great technical support & ruddy good booking system. Thanks
Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking.
Took a little while to iron out some display options, but now it's how we like it.
Great support too.
Great App, get it if you need to sell courses and book online.
Thank you for writing us a great review! We appreciate it 😊!
Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.
We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉
We have been using BookThatApp for 5 years for scheduling our pet services and we are very happy with it. The app is feature-rich and supports easy customization through snippets, allowing us to present the booking feature on our website to suit various use cases. The support team is very responsive and top-notch. We look forward to more features and enhanced stability under their new management.
Thank you for being a part of our community! We appreciate you and your review 🥳!
Been using BTA for quite some time. Very easy to use, and if you ever find that you don't understand something or need to figure out a way to get something to work, the Chat function is always there and they're very responsive and helpful. Super handy and also easy for my clients to use on the website!
Thanks so much for the awesome review! We’re glad BTA has been simple and helpful for both you and your clients. Our team is always here if you need anything!
We have been using this app now since 2020 and only have good things to say. For the price, this is the best booking calendar out there! Main emphasis is on their STELLAR support team that I have never waited more than 8 hours for a resolution from. Lots of customizable options, and the team will work with your for what you need on your site.
Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion.
That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work.
UPDATE: Another issue, another quick fix from the BTA support team. Well done!
Thanks for your feedback! We appreciate you taking the time to writing this for us 🙂.